Crowne Plaza Knoxville
Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!
- Restock and clean as instructed, including side work for opening and closing of the restaurant
- Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
- Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
- Possesses strong, organizational and time management skills
- Previous experience working in food service is preferred
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Display excellent communication and interpersonal skills with customers and coworkers
- Candidates must have completed high school or received similar certification (GED)
- Must have or be able to obtain an ABC License
About Crowne Plaza Knoxville
Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.