DoubleTree by Hilton Washington DC North/Gaithersburg
Our popular restaurant is searching for servers with welcoming smiles and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!
This is for the PM Shift
- Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
- Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
- Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
- Complete all restocking and cleaning duties by performing opening and closing side work as instructed
- Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Candidates must have completed high school or received similar certification (GED)
- Displays impeccable time management and organizational skills
- Prior food service industry experience is highly desired
- Excellent communication and interpersonal skills for working with customers and other team members
About DoubleTree by Hilton Washington DC North/Gaithersburg
Your stay starts with a freshly baked chocolate chip cookie on arrival – the friendly service and thoughtful touches continue from there. Our stylish guest rooms and suites include all the comfort and amenities you need. Enjoy our restaurants and bars, modern wellness facilities, and event space with handy planning resources.