Waiter - Waitress
Crowne Plaza Baton Rouge
Baton Rouge, LA US
Posted ago
Crowne Plaza Baton Rouge

Our restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!

Responsibilities
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
  • Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
  • Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
  • Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
Qualifications
  • We prefer some experience working in the food service industry
  • Excellent communication and interpersonal skills for working with customers and other team members
  • Possess a high school diploma or equivalent certification (GED)
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Outstanding time management and organizational skills
Compensation
$8 hourly + tips
About Crowne Plaza Baton Rouge

The Crowne Plaza in Baton Rouge is the premier conference and event center in the surrounding market. We routinely provide quality service to all manners of guests and groups. With 300 rooms and 32,000 square feet of event space, we are the place for a high-volume on-site hotelier experience.


We routinely outperform competitors in a saturated market through superior quality and consistency for large gatherings. Award-winning banquet services, food service, and guest amenities including a 5000 square foot gym, newly renovated outdoor pool, and patio space.


We believe in a guest first, operations second aspect of doing business. One of the principal reasons we have outperformed competitors is due to our collective customer service bearing. We go above and beyond what is expected to ensure positive engagement and guest experience.

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