Restaurant Manager
Spoon & Cellar
Cincinnati, OH US
Posted ago
Spoon & Cellar
We're looking for someone who has outstanding communication and customer service skills to work alongside our staff as the restaurant shift manager. You'll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you'll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules. If you bring excellent organizational and team management skills and have previous food service experience, apply now!
Responsibilities
  • Assume the responsibilities of employees who are unable to perform their shifts
  • Assist in resolving customer complaints in a timely, efficient, and courteous manner
  • Delegate activities to employees and make sure they are executed efficiently and successfully
  • Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness
  • Maintain and ensure that each site is well stocked, order supplies, and arrange the product delivery
Qualifications
  • Prior food service experience is required, as well as the ability to perform different restaurant employee roles
  • Proficient computer skills, including experience with Microsoft Office, strongly desired
  • Previous management or supervisory experience is required
  • Have superb communication skills, organizational skills, and problem-solving skills
  • Must have a high school diploma or equivalent GED
Compensation
$20 - $22 per hour
About Spoon & Cellar

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come. 

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