Restaurant General Manager
Big Mike's BBQ SmokeHouse
Houma, LA US
Posted ago
Big Mike's BBQ SmokeHouse

The right candidate will have several years of management experience in a high-volume restaurant. It is an exciting time for our Houma location and we need a strong leader to provide outstanding leadership to the restaurant team for our customers and future growth plans for the company.

Responsibilities

  • Promote, work, and act in a manner consistent with the mission of Big Mike’s BBQ Smokehouse: “To be the best at serving customers taking care of our staff and meeting the expectations for high-quality BBQ”
  • Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Ensure compliance with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Organize and direct worker training programs, resolve personnel problems, make hiring and termination.

Qualifications

  • High school diploma/GED required
  • 5+ years experience in a restaurant management position
  • Strong knowledge of local, state, and federal food sanitation regulations
  • Comfortable providing direction and supervision to restaurant team-members
  • Ability to lead and manage a team of more than 30 restaurant team-members
  • Understanding of cost controls including food and labor

Compensation
$45,000 - $55,000 yearly
About Big Mike's BBQ SmokeHouse

Big Mike’s BBQ Smokehouse success depends on our people. Our restaurant can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We recognize, however, that success is not measured by sales, guest counts, and numbers alone.

We are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals.

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