Restaurant Food Server
The Shenandoah Club
Roanoke, VA US
Posted ago
The Shenandoah Club

Our busy club and dining room is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!

  • Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
  • Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
  • Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
  • Educational requirements include a high school diploma or equivalent GED certification
  • Prior food service industry experience is highly desired
  • Must have excellent communication and interpersonal skills with customers and coworkers
  • Displays impeccable time management and organizational skills
  • Proven customer service experience with a strong guest-focused mentality
$15 hourly
About The Shenandoah Club

Located just steps from the bustle of downtown Roanoke, the Shenandoah Club is the ideal location for our members to immerse themselves in a world of refinement and hospitality.

Since 1893, the Shenandoah Club has provided members with a quiet and luxurious setting for lunches, dinner, receptions, business meetings educational events, holiday programs and performing arts evenings. Today's membership reflects Western Virginia's leaders in commerce, industry, healthcare, law, education, government, the sciences, and the fine arts.

In addition to our regular lunch and dinner service, we offer a full schedule of Club activities appealing to all interest and dining preferences. These events provide a unique and unforgettable experience for our members to share with their family and friends.

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