DoubleTree by Hilton Hotel Binghamton
Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!
Responsibilities
- Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
- Restock and clean as instructed, including side work for opening and closing of the restaurant
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
- Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
Qualifications
- We prefer some experience working in the food service industry
- Outstanding time management and organizational skills
- Display excellent communication and interpersonal skills with customers and coworkers
- Candidates must have completed high school or received similar certification (GED)
- Proven customer service experience with a strong guest-focused mentality
About DoubleTree by Hilton Hotel Binghamton
Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers. Feel valued and cared for from the moment you arrive at our friendly DoubleTree by Hilton Binghamton hotel. Indulge in a freshly baked DoubleTree chocolate chip cookie, straight from the oven, when you check in and make yourself at home in one of our 207 spacious and comfortable guest rooms.