Residential Construction Estimator - Xactimate
American Integrity Restoration
Glastonbury, CT US
Posted ago
American Integrity Restoration

Core Purpose: AIR’s Core Purpose is the singular most important defining characteristic as to why we exist as a business.  

Compassion Matters

Core Values: AIR’s Core Values are the guiding principles we have established to guide our behaviors and decisions. These values are relied upon throughout the organization as consistent values to uphold in all of our interactions with our customers.  

  • Acts with Integrity
  • Communicates Effectively
  • Care
  • Attention to Detail
  • Commitment to Results

Core Differentiators:

  • eNPS (employee net promoter score)
  • Core Purpose
  • Core Values
  • Cycle Time (WIP)

Key Performance Indicators (in order):

  • eNPS (employee net promoter score)
  • Work in Process time (assignment to COS)
  • POMS Score
  • Customer escalations

Responsibilities

  • Represent our company in accordance with our Core Purpose and Core Values
  • Provide exceptional customer service that exceeds expectations
  • Inspect customers homes (post a loss from water, fire, mold etc), and develop a written scope of work, and transfer that scope into Xactimate (including the sketch)
  • Produces estimates in a timely manner that meets company guidelines
  • Proficiency with Xactimate software programs, writing residential repair estimates

Qualifications

  • Minimum of 1 to 3 years’ working as an Estimator in the Insurance Restoration Industry
  • Proficiency with Xactimate software programs - or willing to quickly learn and get certified Level 1 and Level 2
  • Experience working on residential (85%) and light commercial (15%) repair projects
  • Ability to read, understand and interpret scopes of residential repair work
  • Knowledge and understanding of insurance carrier guidelines (or willingness to learn)
  • Construction background
  • Valid driver’s license
  • Must be able to pass a background check and drug screen
  • Physical requirements: ability to climb ladders and stairs
  • Proficiency with smartphone and Google Suite of products
  • Proven written and verbal communication abilities

Compensation
$40,000 - $60,000 yearly
About American Integrity Restoration

At AIR, we come to work each day to help our customers solve problems, and provide them peace of mind. Integrity, Effective Communication, Care, Attention To Detail and Commitment to Results are in everything we do. All companies advertise that they provide "Great Service." We think that claim rings hollow when the core reason for doing business doesn't focus on how all of our employees conduct themselves at, and away from work. 

We don't ever want to work for a customer who views our work as a commodity. We work hard to build and maintain relationships. We want to be viewed by our customers and partners as a company that cares, and that will provide prompt, courteous service at a moment's notice. We seek out relationships with customers who place value ahead of price-reliability and commitment ahead of "low bidder."

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