Recruiter / Client Care
Kerby & Cristina Real Estate Experts
Plymouth, MN
Posted ago
Kerby & Cristina Real Estate Experts

Develop and Execute recruiting plans 

  • Lead and work with leadership team on recruiting, planning and strategy 
  • Develop a pool of qualified candidates in advance of need 
  • Research and recommend new sources for active and passive candidate recruiting 
  • Build networks to find qualified passive candidates 
  • Develop and post opening in online venues, newspaper, professional organizations, and in other position appropriate venues 
  • Make regular recruiting phone calls via a trackable reporting system and manage pipeline of potential candidates 
Network through industry contacts, association memberships, trade groups, social media, and employees 
  • Communicate with team members regularly to establish rapport, gauge morale, and source new candidates 
  • Maintain regular contact with possible future candidates 
  • Locate and document where to find ideal candidates 
  • Establish a recognizable employer of choice reputation for the company, both internally and externally 
Develop and track measurable facets of the recruiting so that the processes are transparent and measurable 
  • Among other potential recruiting and hiring measurements, collect data on cost-per-hire, time to hire, the impact of a continuous improvement process on cost savings, and the improvement of work processes in the time taken or steps involved
  • Additional measurements to consider are employee turnover rate, employee turnover cost, and preventable employee turnover
  • Consider additional measurements that aid you in continuous improvement, cost control, and hiring great people
• Retention of hired candidates 
  • Have regular check ins for new hires to ensure they are onboarding and experiencing a path to success 
• Client Care Extraordinaire on behalf of KCREE 
  • Create “Raving Fans/Super Champions” every day from our real estate clients 
  • Make sure the clients have all the info they need and the agent is on top of the transaction, 110% 
  • Be the “Personal Touch” to invite to our events or offer opportunities of value to the client on behalf of team 
  • Serves as the first point of contact in handling customer inquiries or complaints 
  • Owns weekly check-ins with clients on their way to closing to ensure a “World Class/Disneyland” experience 
  • Phone calls logged in IFS, notes logged and using our systems  


Responsibilities

  • 70 recruiting conversations/week and 5 interviews per week 
  • Gross recruits / net recruits 
  • Recruiting process 100% followed  
  • World class experience for all clients – 100 calls per week to current and past clients 


Qualifications

  • Bachelor’s degree, required - Experience with recruiting, technical recruiting a plus
  • Strong written/verbal communication skills, good organizational abilities and calm under pressure  
  • A love for making phone calls, setting up recruiting appointments  
  • A passion for delivering amazing client care 
  • General knowledge of various employment laws and practices
  • Able to collect and interpret data-based measurements to demonstrate the effectiveness or failure of the recruitment system from position opening to on-boarding
  • Ability to maintain the highly confidential nature of human resources work
  • Be self-motivated, self-starter and be driven to complete tasks and doesn’t need to be micro-managed 
  • Willing to be held accountable to measureables of success 
  • Experience using PC - Windows 10; Microsoft: Outlook, Excel, Word; Google Online: Docs, Sheets, Forms 
  • Typing Speed minimum of 50 WPM 


Compensation
$40,000+ (base and commission)
About Kerby & Cristina Real Estate Experts

Kerby & Cristina and our team of Experts are one of the premier real estate teams in the Twin Cities. We have personally served over 1,200 families in the past three years and over 2,500 in the 10 years we have been in business. Our structure and strategy are unlike anything in the industry in what we offer our clients, and in that we truly believe in creating “Expert Team Players Empowered by World Class Systems”. You put the power of an expert team on your side when you trust us to help you.

We have a team of 11 full time agents, two staging strategists, and full-time marketing, operations, and finance teams. We promise that you’re going to receive a service that is head and shoulders above the traditional real estate models of the past. We are building a better business EVERY SINGLE DAY to ensure we serve you at the highest level and ultimately EXCEED your goals!

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