Receptionist - Intake Coordinator
The Nieves Law Firm, APC
Oakland, CA US
Posted ago
The Nieves Law Firm, APC

Our Oakland law firm is small enough that everyone is a critical part of the team, yet big enough to offer the security you want. Work where you personally know the managing attorney and have daily interaction with the clients we serve. You set the stage for first impressions of the law firm so you must be committed to making a good one every day for every client. There is room for advancement for the right candidate so we are seeking employees who are committed to growing with the firm and who believe in longevity in their positions. The culture in our firm is important to our staff and our clients - we need team players who are prepared to work hard to fight for the rights of others.

Responsibilities

  • Answer and direct phone calls as well as schedule client calls and meetings
  • Assist the team with ministerial tasks and to ensure the systematic flow of communication in the office
  • Maintain the office calendar, remind staff of upcoming appointments and meetings, set up conference rooms, and ensure clients are greeted upon entry into the office
  • Conduct client intakes, schedule consultations and accurately maintain the tracking list of potential new clients
  • Serve as the first point of contact for potential clients who want to engage our firm and guiding them through the expectations of working with our office
  • Provide ongoing customer service to current clients, engage with individuals who visit or call the office in a positive and efficient way, and assist in various areas of the firm as needed

Qualifications

  • Must be high energy, enthusiastic, and empathetic
  • Candidate must be proficient in Microsoft Office and have comfort using Mac products
  • Dependability, punctuality, and consistency are key character traits for success in this position
  • You must have excellent communication skills, pay attention to detail, have a professional attitude, and complete projects within the assigned deadlines
  • Night and weekend availability is required

Compensation
$14.50 - $15 hourly
About The Nieves Law Firm, APC

At The Nieves Law Firm, we take the criminal out of criminal defense - our mission is to restore the reputation of individuals who have been accused of crimes and help them plan for a better future.

Our firm has been named as the 12th fastest-growing law firm in the nation by Law Firm 500. Our managing attorney has been named a Northern California Rising Star Super Lawyer every year since 2016 and The Nieves Law Firm has also been recognized as one of the fastest-growing companies run by Florida State University Alumni.

We attribute our success to our belief in our core values of Truth, Restoration, Action, Compassion, and Knowledge and we are looking for team members who will be able to uphold the same values and provide excellent service to our clients.

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