Financial Education Experts
Atlanta, GA US
Posted ago
Financial Education Experts

We are in search of an Administrative Assistant for our top-ranking team. We are looking for an exceptional candidate who is willing to go “above and beyond” and is excited about helping an organization grow to the next level and who thrives in a fast-paced work environment. This position requires a highly detail-oriented and systematic individual that helps a team service clients with seamless, top-notch customer service. Creative problem solving, exemplary customer service, and strong communication and negotiation skills are necessary.

The right candidate will relish the opportunity to build, implement, and manage multiple systems with minimal supervision. Deep commitment to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication is a must. Candidates may exhibit some drive and desire to influence with the overriding marker of his/her behavior being persistence and stability.

This team has a high accountability culture that values and cultivates the whole person, not just the professional side of our team members. Are you an individual who is deeply committed to supporting a team in achieving greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team? Then we must speak with you!

  • Make sure any upcoming challenges are met by communicating them to the team
  • Keep up with all systems pertaining to business operations including customer data and back office support to keep the team productive
  • Be the point of contact for our customers to help them quickly find solutions
  • Provide exceptional customer service as the point person for complaints or questions and resolve issues quickly to improve customer retention and referral rates
  • Participate in training sessions to improve skills
  • Associate’s degree preferred but not required to apply
  • Should be empathetic to customer issues and strive to improve relationships
  • Customer service or administrative experience in the industry is preferred
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Work efficiently and in a timely manner on a variety of tasks with minimal supervision
About Financial Education Experts

We are experts in helping our clients problem solve their payroll, bookkeeping and tax issues.

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