Receptionist - Client Intake Specialist
South Lyon Michigan Law Office
South Lyon, MI US
Posted ago
South Lyon Michigan Law Office

Fast-growing probate and estate planning law firm in South Lyon, Michigan is seeking a Client Intake Specialist/Receptionist for immediate hire. 

The duties of this position are primarily about making connections with other people. Relationships are formed quickly, informally, and comfortably, and gaining the enthusiasm and cooperation of others is critical. It is very important to connect with other people: to meet new and different people on a daily basis, to quickly form relationships, and to use those relationships to get the work done. Great attentiveness to other people is required: an ability to read other people, to listen to them, and to empathize with them. The job involves persuading others through gaining an understanding of where they’re coming from and using that information to bring them to your desired resolution. Personal interactions will generally be upbeat and cheerful, requiring someone who is warm, helpful, and friendly. Others must be quickly put at ease and made to feel welcome.   There will be a fair degree of difference from one day to the next, especially with regard to personal interactions. There will be several “pots on the fire” at once, and a relatively quick pace is required to keep everything going smoothly.

Responsibilities

The Client Intake Specialist/Receptionist will be responsible for:

  • Organizing/maintaining electronic client files in an orderly fashion
  • Assisting other team members as requested
  • Maintaining sufficient levels of office supplies
  • Completing and mailing current and former clients’ birthday cards
  • Tracking and logging all incoming prospective client inquiries
  • Selling prospective clients an initial consultation
  • Sending pre-appointment emails campaign

Qualifications

  • No specific experience is required, but a general familiarity with computers and the ability to learn new software programs with relative ease is imperative
  • Preference will be given to those with prior hospitality or sales experience

The pay for this position is $13-$14 per hour plus discretionary quarterly bonuses of up to $500 or more. We offer 9 paid holidays and 2 weeks of paid vacation/personal days in the first year. This position must be performed on-site at our downtown South Lyon office, and so vaccination against Covid19 is required. The hours are 8:30 am-5:00 pm Monday-Friday. Occasional work-from-home opportunities are available to high achievers.

Compensation
$29,000
About South Lyon Michigan Law Office

We are an easy-going team, we love the people we help, the work we do is very meaningful, and we look forward to coming to work. Our days fly by with little downtime, but we have fun while we get our work done!


If this position stands out to you, please email your resume to Eliana Finkelstein, email address: paquettelawclerk at gmail.com. In the subject line, type only your last name, followed by a comma, a space, and then your first name. Include a 1- or 2-paragraph email indicating why this position speaks to you and why you are our next superstar. At the end of the letter, list only the cities in which we have physical offices (listed on our website), in reverse alphabetical order. Do not just send a form letter. Following these directions is imperative.


Thank you for your interest!

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