Our company is growing and we need a fantastic Transaction Coordinator to help keep our agents on track and ensure our clients are taken care of with speed and perfection! The ideal person is someone who cares about the quality of their work and enjoys working in a small office environment. The perfect team member will be able to work independently and/or collaboratively in a fast-paced environment.
Must be well organized, a self-starter, able to learn new technology easily, provide excellent customer service, have great phone skills and be able to multi-task efficiently.
Many opportunities for advancement! We offer a fun and friendly office with great teammates!
• Act as a liaison between clients and agents
• Participate in company-provided training sessions
• Build, implement and manage all systems for clients, lead generation, database management and back office support
• Manage contract to close process
• Create and maintain an operations manual that documents all systems and standards
• Keep agent informed about challenges and issues that need to be handled
• Provide concierge level customer service to clients and customers
• Shall send out weekly reminders of upcoming critical dates via email
• Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
• Have excellent attention to detail and high-level accuracy with documents
• Concerned with doing things the right way the first time
• Flexible in daily routine; ability to prioritize and manage shifting responsibilities
• Ability to assess, prioritize and act quickly
• Deadline driven and extremely organized
• Open to new ideas and systems
• Able to stay calm and patient when faced with emotional situations
• Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
• Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
• Excellent verbal and written communication skills
• Proficient in time management
Orlando Home Team Realty is a fast growing real estate brokerage. We have a fun and exciting business model that includes fun and excitement. From the ping pong table to the monthly happy hours, it's a great place to be. This is an opportunity to walk in and learn to put a smoothly run system in place for you. Learn from the best. We are currently rated in the top one percent of agents in Orlando and are growing rapidly. Join a winning team, The Orlando Home Team!