Real Estate / Transaction Coordinator / Administrative
Orlando Home Team
Orlando, FL
Posted ago
Orlando Home Team

We are a top producing, high-energy residential brokerage firm and are in need of a full time Transaction Coordinator with equal energy and enthusiasm. This organized professional helps our team service our clients with seamless, top-notch customer service from contract to close allowing our sales staff to focus on what they do best: convert leads into clients and negotiate successful deals resulting in increased commission!

The Transaction Coordinator is a highly detail-oriented and systematic individual that helps our team service our clients with seamless, top-notch customer service from contract-to-close.

Creative problem solving, exemplary customer service, and strong communication and negotiation skills are necessary. The TC’s main priorities are ensuring that the many details and deadlines are met to ensure a smooth transaction, while maintaining strong communication with all parties involved.

Attention to detail, a systematic approach, creative problem solving, and exemplary customer service and communication skills are necessary to assist the team’s efforts in servicing our clients. The main priority of this position is taking care of the numerous details and checklist items that arise from the time a purchase agreement is accepted until successful closing.

Responsibilities

  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Manage website, blog sites and social media
  • Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
  • Act as a liaison between clients and agents
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Keep agent informed about challenges and issues that need to be handled
  • Provide concierge level customer service to clients and customers
  • Shall send out weekly reminders of upcoming critical dates via email
  • W Participate in company-provided training sessions
  •  Manage contract to close process
  •  Be the first point of contact in handling customer inquiries and complaints
  • Shall send out weekly reminders of upcoming critical dates via email


Qualifications

  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team

Compensation
$35,000
About Orlando Home Team

Orlando Home Team Realty is a fast growing real estate brokerage. We are a true hybrid brokerage as we all work as a team and don't have individual agents. We have an inside sales team and marketing department that generates more leads than we are currently able to handle. This is an opportunity to walk into a smoothly run system. We also have a closing management department so when you get your client under contract, you can move on to the next one and don't have to worry about closing out the transaction. 


We are currently rated in the top one percent of agents in Orlando and are growing rapidly. All of our current agents are performing at a very high level. Our newest agent joined us two months ago and already has over $2,500,000 in pending deals. Come join a winning team, The Orlando Home Team!

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