Real Estate Sales Lead Manager
JS2 Homes LLC
Andover, MA US
Posted ago
JS2 Homes LLC

The purpose of this role is to manage all incoming leads to ensure each one is given the best chance to be monetized. This position is one of the first points of contact with our team. The bulk of time will be spent answering phone calls from our leads, entering them in our CRM, and scheduling appointments with our sales team.  The ability to build rapport and empathize/sympathize with leads is crucial. This person must be professional, polite, energetic, and explain to potential sellers that we can provide a solution for their need, whatever that may be. We need an individual who excels in communication with strong customer service skills.

Responsibilities
  • Answering up to 20-30 calls a day
  • Rapidly responds to online lead sources (CRM, email, Facebook Messages, etc.)
  • Follow Up with existing leads within CRM
  • Schedule appointments for Sales Team on team calendar/CRM
  • Documenting all interactions within the company CRM
  • Collaborate with the Owner and Sales Team
  • Create a warm hand off for the Sales Team to connect with viable leads.
  • Conduct quality assurance follow up calls / surveys with leads 
  • Scrub marketing lists
  • Outbound Cold Calling
  • Creating policies & procedures
  • Other admin tasks assigned
Qualifications

Sales Skills:

  • Quickly build rapport over the phone with a friendly and disarming conversational voice
  • Display confidence in our company and process, being able to project that confidence over the phone.
  • Control and direct the conversation to gather necessary information.

Curious- wants to know as much as possible about the situation to put us in the best position to acquire the property.

Persistent - doesn’t give up, wants to make every lead count.

Self-Motivated - has a burning desire to succeed. This desire typically allows for those who will own their position and not need prompting to find things to do. Take initiative, implement ideas that will help this role be more efficient.

 Technical Skills:

  • Pick up CRM quickly
  • Strong understanding of Google Calendar, Dropbox, and Email
  • Excellent ability to understand technology and utilize it effectively, quickly
  • Multi-Task (Must be able to answer the phone while managing the CRM)
  • Organized and task oriented, STRONG attention to detail


Requirements

  • Excellent written and verbal communication skills
  • Positive attitude
  • Must be detailed oriented
  • Must be teachable
  • Must be a team player
Compensation
$18-$20/hour + bonus
About JS2 Homes LLC

JS2 Homes is a real estate investment company that specializes in buying single family and multi-family properties in Boston and North of Boston. For more information about our company, please visit our website at www.js2homes.com

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