Real Estate Receptionist
The Bienstock Group
Los Angeles, CA US
Posted ago
The Bienstock Group

The Bienstock Group has an incredible opportunity to join a dynamic, high-performance, results-oriented team. The Receptionist is responsible for handling the communication process for incoming inquiries in our Client Relationship Management (CRM) database system.

This position is expected to thrive in a fast-moving environment and is happy speaking to potential home buyers and sellers throughout the majority of the day. The right candidate is a talented and patient communicator who can successfully engage with people to build relationships. This position will report to the Director of Operations and will require constant collaboration with the team.

Responsibilities

  • Answer and route inbound telephone calls 
  • Call, text, and email leads to convert them into qualified real estate clients
  • Provide white glove customer service to prospective clients to ensure their satisfaction and trust 
  • Schedule appointments between agents and prospective clients
  • Categorize contacts and update information into the CRM to ensure that all team members have the most accurate and current data
  • Report key performance metrics on a monthly and quarterly basis to the team to ensure goals are achieved 
  • Effectively communicate with management and agents

Qualifications

  • Passion for real estate and knowledge of local Los Angeles neighborhoods
  • Valid U.S. driver’s license and can travel by car
  • High school diploma required; Bachelor’s degree preferred
  • Experience using CRMs preferred, and willingness to learn new tools, systems, and technologies 
  • Excellent interpersonal and communication skills
  • Strong organizational and time management skills 
  • Driven, self-motivated, and desires professional growth
  • Displays people-oriented, positive, and customer-focused attitude

Compensation
$45,000.00 commensurate with experience plus commissions
About The Bienstock Group

The Bienstock Group is one of the top real estate firms in Los Angeles that goes the extra mile for the buyers and sellers we represent. We are proud to exceed all expectations! We sell our clients' homes for TOP dollar and we fiercely represent our clients’ interests. Our service creates a huge WOW response and our clients recognize how much we care.

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