Real Estate Receptionist
Exit Right Realty
Laurel, MD US
Posted ago
Exit Right Realty

Reporting to the Operations Manager, the Real Estate Receptionist position is very important, perhaps the most important, as the receptionist is the face of the entire company. This person will give the public their first impression of the brokerage. The ideal candidate for this position must have a cheerful disposition, be able to work well under pressure, and possess excellent people skills.

Responsibilities

  • Have a clear understanding of our system
  • Always be professional both in person and on the telephone
  • Answer all incoming calls and connect those callers to the person requested or take an accurate message
  • Ensure that all messages are delivered promptly and accurately. Always repeat numbers when on the line with callers to improve accuracy
  • Retrieve and distribute messages from the answering service promptly
  • Greet visitors to the office and provide them with refreshments if desired
  • Communicate information to the agents using various communication formats such as texting, Facebook, and emails as per company policy
  • Record all new contracts into the reporting program
  • Handle client relations correspondence
  • Review offers and sales contracts, waivers, amendments, etc. for sales representatives as requested
  • General administrative work for the Broker and Operations Manager
  • Make refreshments when necessary
  • Keep reception area neat and take an interest in the decoration of the office during special times of the year
  • Have a good understanding of how the various office equipment is operated and instruct new sales representatives in the proper use of the telephones, fax machine, and photocopier
  • Communicate effectively with co-workers. It is a good idea to keep a secretaries’ book at the front desk in which notes are kept for the next shift that will take over
  • Present a helpful attitude towards all sales representatives
  • Report any negativity about the company or our system to the Office Administrator
  • Maintain all Social Media accounts

Qualifications

  • Extremely detailed-oriented
  • Valid driver’s license
  • Takes direction and works well in a team environment
  • Well-versed in Microsoft Office programs (Word, Excel, Outlook, etc.)
  • Ability to use various other databases and Internet-based software
  • Ability to work under pressure and handle multiple projects/tasks at once
  • Extremely sensitive to deadlines and time management
  • Exceptional organizational skills
  • Professional demeanor and presence
  • Highly-motivated and passionate
  • Trustworthy and dependable
  • Excellent customer service skills
  • Have a pleasant phone manner

Compensation
$14 per hour
About Exit Right Realty

Exit Right Realty is a real estate brokerage company primarily helping residential buyers and sellers with their needs. The company has been in existence since 2005 and currently has over 85+ Realtors. We are a company that is always looking to improve the qualify of our agents and increase the knowledge of our staff. The broker/owners have won numerous awards such a broker of the year, top producer of the region, and many more.

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