Real Estate Receptionist - Administrative Assistant
Keller Williams Innovation Realty Inc.
Kitchener, ON
Posted ago
Keller Williams Innovation Realty Inc.

Who are we looking for?

We are looking for an individual who understands that to run effectively and efficiently, a real estate brokerage must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the brokerage staff.

They will be responsible for the appearance of the office common areas and ensure the office is neat and prepared for business. They will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes their enthusiasm and professionalism.

The right candidate acts as the First Impression for the brokerage. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

They will assist in the management of the office by providing support and feedback to the CFO and CEO on all matters affecting the productivity and operation of the brokerage.


What will you do?
These are the standards a well-above-average performer will maintain or exceed:

  • Answer phone properly with warmth and friendliness
  • Greet everyone with a smile—be positive and cheerful
  • Assist management team

Essential duties and responsibilities

  • Answer the phone correctly
  • Properly route phone calls
  • Answer and route emails efficiently and accurately
  • Greet everyone in a positive manner
  • Assist management team
  • Receive and sort mail and deliveries
  • Maintain appearance of reception area


  • Sales Associates – daily
  • CFO – daily
  • CEO – daily



  • Positive attitude
  • Great verbal and communication skills
  • Neat, clean, professional appearance
  • High school graduate
  • Phone skills and experience
  • People skills and experience
  • Email communication skills and experience
  • Data Entry experience
  • Proficient computer skills (e.g. Excel/Word/Email/PowerPoint)
  • Higher than average keyboarding skills

About Keller Williams Innovation Realty Inc.

Frequently recognized as the most innovative and agent-friendly Real Estate Brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Innovation Realty Inc. brokerage features a state-of-the-art real estate training room, majestic office space, and a friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Innovation Realty Inc. is a hot spot for agents looking to rapidly build and grow their real estate careers.

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