Real Estate Operations Manager
The Mills Group of FL
Gainesville, FL US
Posted ago
The Mills Group of FL

First and foremost, we are looking for a proven leader. The Director of Operations is a key Empire Protector for the growing Real Estate Expansion Business. This Director is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader in the Real Estate Expansion Hub, the Director of Operations increases the ability of the Hub to process transactions, freeing the agents and team leader to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a strong drive to use systems and processes as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is far more important for this person than using one specific process. Your direct report will be the Team Leader, Jonathan Mills. Jonathan has been described as a “human tornado”, he is extremely fast-paced and his goals are massive. Your objective will be to take his hundreds of ideas, boil them down to find the core objectives, create systems and processes to make those objectives possible, all while simultaneously keeping track of Jonathan, managing his day to day operations, and anticipating his needs.

The Director of Operations is deeply committed to supporting the growth and development of Jonathan’s vision through achieving greater and greater levels of success, in addition to growing his/her own personal skills and developing into a supportive leader within the organization. As the success of the business grows, so will this person's responsibility and pay. This individual will be responsible for hiring, training, and leading additional department members using rigorous and extremely time-consuming but effective methods provided by Keller Williams, while simultaneously ensuring all administrative tasks of Jonathan’s business continue to be completed to high standards with maximum efficiency.

Responsibilities

These are the standards a well-above-average performer will maintain or exceed:

  • Build, implement, and manage all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing
  • Assist as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems
  • Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
  • Oversee all contracts through closing
  • Create and maintains an operations manual that documents all systems and standards
  • Coordinate the purchase, installation, and maintenance of all office equipment
  • Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members

Qualifications

  • High school graduate
  • Bachelor’s degree preferred
  • Real estate license required
  • 1–3 years of service and management experience
  • 3–5 years of administrative experience, preferably in real estate
  • Proven track record of leadership in personal and professional life

Compensation
$41,000 - $52,000 yearly
About The Mills Group of FL

The Mills Group is a small but powerful real estate sales group, consistently ranking in the Top 10 agents/ teams in Alachua county.

The mission of The Mills Group is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of The Mills Group is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

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