Real Estate Operations Director
Mitten HomeTeam at Keller Williams Realty
Lansing, MI US
Posted ago
Mitten HomeTeam at Keller Williams Realty

Does a team culture built around integrity fit you perfectly? Do you enjoy building new systems? Love spreadsheets? Are you tickled to death by database management? Do you value hard work? Do you love to learn new ways of doing things? Does completing items on a checklist sound amazing? Would figure out how to make a system more efficient fulfill you? Are you hungry to always do more, be more, accomplish more? Does the idea of setting up a recruiting framework intrigue you? Do you enjoy helping others succeed? Do the inner workings of a real estate transaction sound interesting? Does the idea of helping build up your community bring you joy? Are you one to see a problem and find a great solution? Do you believe that homeownership is empowering and something we should help everyone, that wants to, achieve? Does a full email inbox make you itch? Do you love free lunches? Is your top priority being the best version of you, that you can be? Do you enjoy working with those who have a big vision for the future? Well, read on if you got this far!

Maybe this all describes you perfectly, and if so, call us right away. Maybe this intrigues you and you check a lot of these boxes, and if so, please continue and submit your resume and go through the application process. We're recruiting to bring an amazing person of utmost integrity in to be our Director of Operations. This is a full-time position with the possibility for remote working part of the time. Our real estate team is focused on learning and growing - always seeking to improve ourselves such that we can improve the quality of service we provide our clients. We seek the individual that will NOT be satisfied with above average, acceptable, or a "that's how it is" attitude. We seek the individual that wants to learn and grow personally, build and develop a business, and take real estate into the next decade and beyond.


  • Management of operational staff
  • Overall management of CRM/Database
  • Scheduling and execution of all client events, charity work, giveaways
  • Working with the sales team to improve team cohesion and client satisfaction
  • Continued self-improvement and job-related education
  • Light accounting and financial tracking
  • Regular review of tools, systems, and integrations
  • Systems building and improvement


  • At a minimum, some college education, preferring a Bachelor's Degree
  • High emotional intelligence - you must be a great communicator and work well with people
  • Preferred: 2 years previous experience in real estate or a related field (lending, title, insurance, etc)
  • Preferred: Previous experience in management
  • Preferred: Previous experience in an administrative role
  • Tech Savvy: calendar, email, Google Suite
  • Flexible and adaptable: real estate is an ever-changing industry

$45,000 - $80,000 yearly
About Mitten HomeTeam at Keller Williams Realty

At the Mitten HomeTeam our mission is -- Enriching Lives Through Home Ownership. Our team embodies our values -- integrity; do your best, always; a learning-based mindset; stay hungry. With a team of people focused on helping our clients to buy, sell, and invest in real estate, we are able to accomplish our vision -- investing in our communities; building careers in real estate; training future leaders. Our families come first and our team is part of our family. By always focusing on a "win-win" goal we create relationships with clients that last through the years. The vast majority of our success is repeated business and referrals. Our most important business relationships are with our team of sales agents and operational staff members. When we take amazing care of those we work with each day, they will in turn take amazing care of the client.

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