Real Estate Operations Coordinator
The Lindsey Bartley Team at Taylor Reid Realty
Lubbock, TX US
Posted ago
The Lindsey Bartley Team at Taylor Reid Realty

At The Lindsey Bartley Team, we don’t follow the rules, we create them. We are leaders. We value personal and professional growth. We accept challenges, set goals, and exceed them. We refuse to stay in mediocrity and instead choose to live purposeful lives without limits. We believe that there is always a way and we never give up. We work hard, and we play even harder. We are the company of the future.

A residential real estate business has two sides to it. On stage (sales) and behind the scenes (administration and operations). As our Director of Operations, you OWN the administration and transaction side of the business. The ideal candidate will be able to juggle multiple files, has an affinity for creating and following systems and streamlining work, and can work efficiently in a fast-paced environment, with the ability to set priorities, meet deadlines, work independently, and be a great team player. This position requires a well-organized individual who is extremely detail-oriented, with a commitment to following the rules and following up, while being able to think creatively and pivot quickly as the team grows.

Primary responsibilities in this role include:

  • Acting as a liaison between real estate agents, clients, virtual assistants, title companies, mortgage lenders, and vendors during the process of a real estate sale and effectively managing the administrative tasks involved in closing a sale
  • Create timelines and follow-up with individuals as needed to ensure all deadlines are met and contingencies are released
  • Maintain accurate and compliant files for all transactions, and make sure all systems are operating in the most efficient manner.
  • Go above and beyond at all times to exceed the expectations of our clients and the agents on our team.

Other duties as assigned by management to assist in the operation of the office/department

The LBT prides itself on hiring high-performing individuals. High performers like to hang out with other high performers. This job is not for everyone. The bar is set high. Our team has strong standards and expectations and so do we. Our team thrives under pressure, isn’t afraid of working long hours, or going above and beyond to get results.

Who we are looking for:

  • TEAM PLAYER– No one succeeds alone. As part of a larger team, each person is operating in their strength zone in order to achieve results for our clients, agents, and the company. You are willing to collaborate, will go above and beyond to help out a co-worker or client, and you take responsibility for your mistakes.
  • IMPLEMENTER- You are able to synthesize the needs of the team, with the vision of our team leader, and take action on the most important items that will help the team grow. You are an accountable individual and own all administrative and operational items for your team. Ideas are nothing without implementation. You make things happen.
  • JUGGLER– While the most important 20% of your job will be Transaction Coordination (which involves compliance and repetition), you like to balance structured tasks with variety. You are able to switch between tasks quickly and juggle multiple competing priorities with ease - in fact, you thrive on it. You love having a lot of projects going on at once and always tie up loose ends. You do not get stressed out by a long to-do list, nor do you resist swift change.
  • RECOVERING PERFECTIONIST– Dotting your “I”s and crossing your “T”s comes naturally. Your work is precise and thorough. You enjoy diving into data and the details. You are not afraid of a little (or a lot) of paperwork or repetitive tasks. Repetition only makes your work product stronger; instead of sloppy. However, you do not allow your perfectionism to slow you down or get in the way of achieving results.
  • Real estate, mortgage, or title experience preferred.

Next Steps:
If you are excited about the opportunity to work with a fast-paced, growing organization, have a high standard of excellence, and are able to juggle multiple competing priorities, meet deadlines, work with urgency, and have great problem solving skills then we want to hear from you. Only applicants who follow all of the requested steps will be considered.

Responsibilities

  • Oversee and manage the operations side of The Lindsey Bartley Team
  • Meet with leaders in every department of our team to make sure we are working together in the most efficient and supportive manner
  • Look for ways to improve our 10x client experience and make sure it is executed 100% of the time.
  • Look for ways to grow our business year over year
  • Support our agents to ensure they are hitting their goals
  • Help with recruiting, onboarding, and ongoing training for our team and brokerage
  • Be learning-based, accountable, growth-minded, and a team player

Qualifications
  • 2-3 years experience providing administrative support in a personal assistant role, or similar
  • Excellent communication skills and organizational skills
Compensation
$47,000
About The Lindsey Bartley Team at Taylor Reid Realty

The Lindsey Bartley Team is a top Lubbock real estate team. We are looking for teammates who align with our mission and values, and are wanting to work in a fast-paced, elite, team atmosphere. We are looking for goal-oriented, learning-based, team players, who have a heart for serving others. Our mission is to change lives, families, and futures through real estate. We go further, faster on The Lindsey Bartley Team.

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