Real Estate Operations Coordinator
Shapiro Real Estate Group
Austin, TX US
Posted ago
Shapiro Real Estate Group

If you are an operational standout and want to continue to succeed in the real estate industry, this is the opportunity for you! Shapiro Real Estate Group is looking for an organized and professional Operations Coordinator to provide support to the team. This is mostly a remote job with occasional driving for client needs and co-working with the team. Responsibilities will include operational duties as well as technical and marketing support. You’ll be working directly with a team of highly talented and successful real estate entrepreneurs, managing all of our operational and administrative needs. We see this position as a transformative experience in which you will learn the ins and outs of real estate, outgrow your role, and continue to move up in our organization (we love internal promotions!). Real estate industry experience is a plus (you do not need to be licensed). 

Responsibilities

Operations

  • Develop operational efficiencies to help grow the business (e.g. create standard operating procedures - SOPs)
  • Have the ability to create an environment for the team to succeed by being on top of all tasks at hand
  • Stay on top of all deadlines and upcoming appointments to ensure the team does not miss any important milestones
  • Prepare and update contracts, presentations, templates, and other documents
  • Maintain and optimize CRMSupport all brokerage business transaction needs (e.g. listing coordination, buyer coordination, delivering keys and lockboxes)
  • Calendar management 
  • Stay on top of organizing files in Google Drive
  • Email inbox management for the team leader
  • Work with professional vendors
  • Manage the coordination of contractors and construction projects

Client Services

  • Provide top-notch service to all clients. You will be responsible for communicating with them via email and phone. Making sure all their needs and requests are addressed promptly, efficiently, and thoroughly
  • Plan and execute client events including coming up with event ideas, ordering food/drinks, supplies, decor, booking spaces, scheduling photographer, etc
  • Manage the client appreciation program

Marketing

  • Manage blog posts on the website and social media
  • Create and post property listings and other advertisements
  • Maintain and manage website (minor content changes - no programming experience needed)
  • Participate in creating content that will be featured in our highly coveted monthly newsletters and other mediums as needed

As our business is growing and changing rapidly, some responsibilities will evolve.

Qualifications

  • Possess the following 5 core competencies: Drives results, manages ambiguity, action-oriented, nimble learning, resourcefulness
  • Real estate industry experience is a plus (license is not required)
  • Strong and prompt verbal and written communication skills
  • Ability to see the big picture and connect the dots
  • Highly organized (all emails and documents need to be filed)
  • Client-focused - treat all our clients like VIPs
  • Ability to work in a fast-paced environment
  • Ability to handle confidential information with discretion
  • Tech-savvy with proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides) and ability to quickly learn new software such as CRM systems
  • Access to a reliable car, high-speed internet, computer, and mobile phone

Compensation
$43,000 - $56,000 yearly
About Shapiro Real Estate Group

We are a growing real estate company that specializes in the development, rental investments, and brokerage in Austin. We help our brokerage clients achieve their financial goals through the acquisition and disposition of real estate, ensuring they have the right guidance to make informed decisions. Our business has been growing rapidly and we are looking for a motivated and reliable team member to join and grow together! We are passionate about what we do and work very hard to ensure our clients’ needs are met. We don’t settle for the status quo and are always looking for ways to improve and do things differently. It's imperative that everyone on the team share the same values so we can all win and succeed together.


Our values are:

  • Put clients interests ahead of our own
  • Exceed expectations
  • Have fun
  • Environmental sustainability

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