Real Estate Operations Assistant
Jernigan Real Estate
Nashville, TN US
Posted ago
Jernigan Real Estate

Top producing real estate team looking for a talented, driven Operations Assistant to manage all aspects of the transaction process from start to finish, for a seamless and successful close. Our ideal candidate thrives in a fast-paced work environment and loves working with people to provide a white-glove, concierge service, making our clients feel at ease at every stage of the home buying and selling process; as well as supporting the team's mission by fostering client relations. Applicants should be extremely thorough, possess great interpersonal skills, and have basic knowledge of paperwork processes and database management. If this sounds like you, apply today!

Responsibilities
  • Generate status reports for the team on a regular basis to make sure company targets are being properly prioritized
  • Monitor deadlines and provide notices to appropriate parties when necessary
  • Fill out all appropriate paperwork and file in the customer database to assist the real estate team in closing deals
  • Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
  • Take part in employee development programs to strengthen existing skill sets in real estate administration

  • Collaborate with the team to build, implement, and manage all systems for buyers, as well as information/database management
  • Provide high-level concierge service to all clients
  • Manage all aspects of the transaction from executed purchase and sale agreement, to close
  • Carefully review all contracts + documents to ensure accuracy
  • Track + ensure agents meet all transaction deadlines
  • Coordinate escrow/title, mortgage, + appraisal process
  • Coordinate inspections + ensure repairs are complete with receipts
  • Regularly update & maintain close communication with clients, agents, title officers, and lender
  • Coordinate closing/possession schedules
  • Order + Prepare closing gifts
  • Ensure all necessary documentation submitted to the office broker is accurate and submitted on time for file compliance
  • Manage office supplies
  • Database Management
  • Create and maintain detailed/organized electronic and print files
  • Attend Compass trainings weekly
  • Attend yearly contract classes to stay up-to-date on all contract changes
  • Maintain/Update vendor lists
  • Train agents in contract process
  • Send client reviews after closing
  • Assist Marketing Coordinator + Team lead in coordinating + delivering VIP gifts
  • Assist marketing coordinator + team in planning events
  • Update client communications as needed
  • Attend all required team meetings
  • Administrative support to the Director of Operations
  • Perform all other tasks necessary to align with the team’s mission, vision, and client care

Qualifications
  • Has knowledge of Microsoft Office and customer relationship management software
  • Prior experience in the real estate industry or as an office manager
  • Flexible working schedule to accommodate clients on nights and weekends
  • Candidates are required to have a high school diploma or GED
Compensation
$37,000 - $44,000 yearly
About Jernigan Real Estate

Providing personalized service and attention with a dynamic approach guarantees a fiercely focused transaction that provides our clients with consistent customer service and expedient results. 

Each team member contributes leadership to each and every transaction and lends a high level of expertise not only from their experience as real estate professionals but from their deep roots in the greater Nashville area. Our team invests in its local community and when you buy, sell or invest in a home with Jernigan Real Estate, you become our neighbor and friend.  

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