Real Estate Office: Agent Services Coordinator
Ben Kinney Keller Williams
Lacey, WA US
Posted ago
Ben Kinney Keller Williams

Do you want to work for the #1 real estate company in the world? Are you a friendly, hard-working, self-starter looking for a position to challenge you and provide growth opportunities? Keller Williams | Ben Kinney Companies is searching for an Agent Services Coordinator (we just called it an Office Coordinator in the headline because it's slightly less ambiguous).


This role in our South Sound office lets you play many parts within the leadership team of our Ben Kinney Brokerages. You'll never be bored, you're usually busy...have you noticed how quickly time passes when you're busy?

The official Keller Williams job title for this position is Agent Services Coordinator. In this role, customer service is key, and the real estate agents in your office are your customers.

So, what does an Agent Services Coordinator do?

  • You're the person that everyone in the office knows and loves. You're the smiling face our agents see when they come in, and the first impression future agents and clients get of us by running the front desk
  • Onboard brand new agents and agents coming from other brokerages into the company. From paperwork, making them feel comfortable, and getting them acquainted with KW/ are their guide.
  • Coordinating a robust office education, training, and event calendar
  • Manage and grow social media platforms
  • Become the KW tech expert! Train existing and new agents on how to use our company-provided technology
  • Support our Team Leader in recruiting efforts, including setting appointments and hosting/ speaking at career events
  • Help maintain general office appearance and office supplies
  • Answer multiple phone lines with an upbeat attitude
  • Accurate and speedy data entry
  • Commitment to our unofficial motto of "whatever it takes"
  • Must be flexible! We are a growing company and it can be expected that the role and responsibilities will evolve as we grow
  • Business casual staff dress code
  • This position is full-time, 40 hours per week, in-office only. You are one of the faces of the office, the face agents will probably see the most so remote work is not an option.


  • Must LOVE people
  • Ability to exhibit Ritz Carlton level customer service
  • Friendly, approachable personality 
  • Excellent communication skills
  • Problem solver, not a problem bringer 
  • Strong work ethic
  • Ability to pick up new concepts quickly and easily
  • Work calmly under pressure
  • Must catch on to new technology quickly and then teach it to others
  • Must be a self-starter and have initiative
  • Experience in or knowledge of real estate is a plus. If not, we'll teach you!
  • Previous experience with Google Suite, Zoom, a CRM, and Canva is a plus
  • Washington real estate license is a huge plus
  • Did we mention you must love people?

$21 per hr + bonus potential
About Ben Kinney Keller Williams

We are a world-class ownership group that also owns PLACE, ranked and recognized as the #1 producing real estate team in the nation across all brokerages. PLACE recently received a $1B valuation and a $100MM series A funding round from Goldman Sachs.

Our brokerages hire leaders throughout western Washington area offices. We have a proven model that has grown thousands of agents’ businesses. We have a great leadership team and want to get into business with top talent.

We own 8 KW brokerages with over 1,700 agents in Washington state and growing and have exceeded $6 billion in closed sales. Our training company is in demand internationally, and our suite of technology products, including Brivity and KWKLY are marketed to real estate professionals around the world.

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