We are seeking a Client Care Coordinator / Account Manager to serve both our home buying and home selling clients. There is a clear path to growth and the opportunities that could come from this role are limitless. The perfect candidate for this role may be a licensed agent that has realized they prefer the support side of real estate more so than the selling, cold calling, door knocking, etc. Or perhaps the perfect candidate has worked on the support side for another real estate team or company and is looking for more growth opportunity. This could include those currently or recently working as a Transaction Coordinator/Manager, a Closing Coordinator/Manager, an Executive Assistant or a Listing Manager/Coordinator.
This position requires a well-organized, service-minded individual with good interpersonal skills and attention to detail. This person will provide fiduciary service to all sellers from before a home comes on the market up until it goes under contract. This position also includes the marketing of our listings through social media. This position also requires strong time-management skills, as well as staying task focused in order to complete multiple projects. Someone with project management experience that was heavy on customer service would excel in this role. This is a very tech savvy position, so strong technology aptitude is a must.
Martin Bouma and The Bouma Group Realtors of Keller Williams Realty has been in the business for 34 years and has consistently been Ann Arbor's top Realtor, closing 232 transactions in 2018.
Our commitment to customer service, market knowledge and a highly skilled group of team members provides an excellent work environment for someone wanting to enter the business of real estate.