Real Estate Inside Sales Specialist
Lucas Howard Group - Keller Williams Realty
Grand Rapids, MI US
Posted ago
Lucas Howard Group - Keller Williams Realty

Our rapidly growing team is in search of a motivated Real Estate Inside Sales Agent. You’ll handle inbound calls from our lead sources, gather pertinent information for buyers and sellers, add leads to the sales funnel, and set appointments. . We are looking for someone who is results-oriented and has the ability to quickly connect and build rapport with people. Applicants should be experienced, driven sales professionals who want to take the next step in their career. Apply now!

To be specific, this is much more of a service role than it is a sales role. This role involves leadership, management of data systems, time with a great eye for detail, a strong commitment to systems, and a friendly/personable demeanor on the phone. You will work independently and in a team environment with other ISAs, staff, and real estate agents to provide a stellar client experience by delivering outstanding communication and service to our prospective clients. On a daily basis, you will prospect for new business opportunities and consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing and buyer agreements.


  • Responding to inbound sales inquiries and outbound call follow-up to convert leads into appointments
  • Follow scripts and deliver the team value proposition and be able to respond to objections
  • Analyze lead contacts to accurately convey motivation, competition, and financial specifics to Real Estate Agent
  • Database management to ensure systems and processes run smoothly and to maintain rigorous lead follow-up
  • Ongoing understanding of real estate trends in the local market
  • Attend training and establish daily role-play partners
  • Track weekly sales numbers against established goals and progress in sales increases and conversion rates
  • Be willing to have accountability conversations on a regular basis
  • Be hyper-focused on meeting and exceeding goals through conversations with potential clients
  • Adhere to systems and protocols for the customer and client experience
  • Manage the customer experience by serving as a concierge for potential home buyers and sellers. This involves phone calls, emails, and text messages daily
  • 40 - 50% of the job entails conversations with potential buyers/sellers And agents on the team
  • Always looking for ways to improve current systems


  • High School Diploma
  • Must have or be willing to obtain your Michigan Real Estate License
  • Valid Driver’s License
  • Possess exceptional phone skills and be unafraid to talk to anyone (we will teach you what to say and the questions to ask)
  • Outstanding Customer Service Experience; Real Estate Experience is not required
  • Excellent interpersonal communication skills both in writing and verbally
  • People-oriented with a positive attitude, competitive, results-driven, and enjoys a fast-paced teamwork environment
  • Excellent organizational and time management skills with attention to detail
  • Proficiency with electronic communications, MS Office, and technologically savvy to learn other applications and systems quickly

$2,000 Per Month+Commission
About Lucas Howard Group - Keller Williams Realty

At Lucas Howard Group - Keller Williams Realty, real estate is our passion, not our job! We're looking for someone who is energized by helping people and Real Estate is just the vehicle.

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