We are looking for a high performing Inside Sales Agent to join the Lively Charleston Real Estate Team!
Our culture is built around our motto: “Do work we’re proud of and have fun doing it.”
If you’re a growth-minded person who comes to work ready to be the best you can be every day, you might be the perfect fit to join our team!
We will do everything in our power to make sure everyone on our team is successful - including systems, training, leads, leading-edge marketing, and helping you to set and achieve your goals.
You must bring a commitment to success, an outstanding work ethic, and a desire to create memorable client experiences.
The job duties will include taking inbound calls from our various marketing sources, along with prospect follow-up. Your goals on these calls are to build rapport and set an appointment for one of our Outside Sales Agents.
You must have the ability to talk to homeowners on the phone and take gentle control while building rapport and determining if you should set an appointment. You must be able to mirror other peoples’ energy, make them feel comfortable, ask great questions, show empathy, and uncover their motivation.
You must have the coordination skills of a juggler. You will be working with multiple schedules, having to determine who to set the appointment for on the fly.
To fit in with our company culture you must have high energy, enjoy life, and always see challenges as opportunities.
You must also LOVE what we do. This is important...no clockwatchers! Your focus needs to be on getting the job done at the highest level possible - remember, doing work you’re proud of - not just getting the job done and over with.
We need someone who has experience being on the phone previously and understands what being on the phone all day entails. You must have thick skin. Some prospects may have not gotten enough sleep and may not be in the best temperament. Being able to bounce back after these tough calls is a MUST.
We will 5x our business in the next 2 years by investing highly in every person in our team. In order to execute this...
Internally, we will provide world-class support and training to everyone on the team. You will become a master on the phone, learning tips, and tricks on how to build rapport and ask great questions. You will learn about the personal development side of things, how to be happier, and change your life for the better. We will do whatever it takes to make sure EVERYONE on our team is successful and learns something new every day. We are true believers in showing our team what their true potential is. You are going to be amazed at what you can do!
Externally, we will give Chick-Fil-A level customer service to everyone we speak with outside of our organization. This means you do WHATEVER is needed to make sure prospects are taken care of. If we cannot help them, we will point them in the right direction to someone who can solve their problem.
Execution on our vision starts with YOU playing a vital role as the first in contact with most of our clients. YOU are the first impression the prospect gets of our company. We will make sure you have EVERYTHING you need to succeed, but it's up to you at the end of the day to come in every day and provide the highest level of service you can.
The Lively Charleston Mission