Client Care Resource Lead Manager
The Boulevard Real Estate Group
Wichita, KS US
Posted ago
The Boulevard Real Estate Group

Looking for "the next big thing?" Well this is it! Are you wanting a chance to earn unlimited income WITH stability?

Receive a salary (plus commission!), in REAL ESTATE while serving as an Inside Sales Agent (ISA). To be specific, this is MUCH more of a service role than it is a sales role. This role involves leadership, management, a great eye for detail and a strong commitment to systems and a friendly/personable demeanor on the phone, email, text and live online chat.

The Inside Sales Agent (ISA):

  • Must possess exceptional phone skills and be unafraid to talk to anyone (we'll teach you the things to say and the questions to ask).
  • Must be extremely detail-oriented and dedicated to systems.
  • Must be willing to have accountability conversations on a regular basis.
  • Must be hyper-focused on meeting and exceeding goals through conversations with potential clients.
  • Must have a desire for a big life!

We're not interested in someone who just wants to sell houses. We're interested in someone who loves making connections and doesn't want the audacious and random night/weekend schedule of real estate that pulls you out of your home.

A great ISA has a thick skin, a superb eye or detail, and is passionate about making an impact on their world.

If you crave working in a dynamic atmosphere that is high-energy and you want a big life, then this could be the place for you!

You’ll need to live in or near Wichita, KS and be willing to work at our offices 8a-5p Monday-Friday. We are more a "get the job done" company than a "work these hours" company. ISAs also have “on-call” times on several weeknights and weekends each month to transfer live calls to agents.
We are in need of a real estate client care resource center agent to join our growing modern team. If you’re driven to achieve, love developing relationships with clients, and have a strong work ethic, we highly encourage you to apply to this opportunity!

NOTE: Hard work will be handsomely rewarded. Also, know that we hire on character and we can train skill... so let's talk!

Bonus: Stock Awards / Share of EXPI STOCK that's traded on Nasdaq, Revenue Sharing Percent off the top of Gross Commissioned Earned from closings. Career Advancement Opportunities, MasterMind Coaching Events (Fed 2020 Cabo, Mexico), Live Training inside Cloud Tech Office.

MISSION
The mission of the Inside Sales Agent is to be an irresistible and indispensable resource for the prospective seller and buyer clients of BLVD Group. The Inside Sales Agents are the heart of our organization. They are passionate about serving our vision to help our clients and team thrive.

PROFICIENCIES
Phone Skills: The ISA has the ability to turn a stranger into a friend quickly and then to become a trusted advisor and guide. They thrive in helping people arrive at a decision.

Quality Communication: The ISA communicates well across the organization and with prospective clients. Their attention to detail in communications means that the prospective client rarely has to repeat themselves.

Affinity for Technology: Our ISAs will be technologically savvy tech user and will not be intimidated by learning new technology. Proficiency in the following tech platforms is ideal: Workplace, Zoom, Google Suite, Facebook, Boomtown (our CRM) and more.

Responsibilities
  • Track monthly and quarterly performance and sales key metrics to ensure sales goals are met
  • Turn prospective clients into qualified real estate leads by continuously following up via phone calls and email and facilitating communication and adding them to the sales pipeline
  • Maintain and grow existing business opportunities within the geographical area to expand our sales region
  • Create and maintain a database of prospective and past clients to ensure organized and current information on all leads
  • Qualify the incoming leads you generate for appointments with realtors and field agents to provide quick response times and meet their needs

  • Call prospective buyers and sellers (we generate hundreds of inbound inquiries from numerous sources each month, we need help getting to them all!)
  • Answer or respond within 5 minutes to all inbound buyer and seller inquiries (internet and phone)
  • Keep accurate detailed notes on each conversation in our CRM
  • Book appointments on our Listing and Buyer Specialists' schedule
  • Manage the questions buyers and sellers have on our listings, the market, timing, etc.
  • Communicate with our Listing and Buyer Specialists daily
  • Assist in getting positive reviews
  • Track key performance indicators


Qualifications

Requirements

  1. Previous Customer Service and Phone Experience Preferred
  2. Learning-Based, Solution-Oriented and Commitment to Continuous Growth
  3. Passionate about being the best. Elite.
  4. Loves the people they work with.
  5. Enthusiastic Work Ethic
  6. Outside-the-Box Problem Solver
  7. Competitive, Driven
  8. Real Estate experience is helpful and not required
  9. Intelligent
  10. MUST obtain your KS real estate license 90 days for employment employment (we can explain how we can assist)
Compensation
$50,000 - $100,000
About The Boulevard Real Estate Group

Based in Wichita, KS. We’re an award winning high growth real estate network, mission-oriented and we’re looking for Inside Sales Agents that can be a powerful first impression of our company on our potential customers and clients. The culture at BLVD Group is built on our shared core values - Continuous Growth, Eliteness, Togetherness, Relentlessly Out-of-the-Box and Intensity. Continuous Growth means we never stop being curious and learning and give and receive feedback. Eliteness means that we value doing things the best they can be done (as opposed to doing "our best"). Togetherness means that liking, trusting and respecting each other sets the foundation for phenomenal client experiences. Relentlessly Out-of-the-Box means we pursue creative solutions and "that's the way it has always been done" is not a worthy reason to continue something. Intensity means we get after it!

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