Real Estate Inside Sales Agent
Jenn Smira Team - Compass
Washington D.C., DC US
Posted ago
Jenn Smira Team - Compass

Our growing Real Estate Team is looking for a high-energy, detail-oriented, trustworthy, and customer-driven, full-time Inside Sales Assistant (ISA) to provide immediate support to our Sales Team. This individual will prospect for and acquire new clients on a daily basis from various inbound and outbound lead sources provided by our company and our team. This position will assist in all aspects of the process by prospecting, cultivating relationships, setting appointments, and managing leads with the CRM. The individual will obtain critical information about buyer/seller leads and schedule appointments with qualified leads for our Listing and Buyer Specialists.

The ideal candidate is goal-driven, professional, conversational, committed to implementing best practices on a daily basis, draws energy from working with people, and takes ownership of the sales process to maximum effectiveness. This person has the motivation and determination to exceed productivity requirements, appointment setting, and revenue targets while effectively assisting customers with their inquiries.

This high-energy individual should possess exceptional attention to detail and accuracy, enjoy talking with people and be able to work in a fast-paced environment organizing, managing, and nurturing leads. Real Estate experience is a plus but not required.

Responsibilities

  • As the first point of contact for many Leads, the position will consistently reflect Jenn Smira Team core values
  • Consistently systematically prospect for new business and follow up with Leads in the designated pipeline
  • Achieve productivity, appointment setting, and revenue targets while responding efficiently and effectively to customer inquiries (usually in the form of sales leads) and cold calling
  • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Follow scripts to deliver the team value proposition and handle objections
  • Provide concierge-level customer service to clients and customers
  • Manage ongoing relationships with clients, customers, vendors, and team members
  • Communicate (verbal, written, and in-person) professionally with clients and vendors and ensure all listing/transaction tasks are completed on time with the highest level of customer service
  • Shall send out weekly email reminders of upcoming critical dates, appointments, events, etc
  • Participate in ongoing company-provided training sessions
  • Participate in weekly team meetings and company-sponsored community events

Qualifications

  • Strong willingness and comfort level to spend 80%+ of the workday on the phone
  • Strong ability to connect with and listen to others
  • Excellent organizational, time management, and follow-up skills
  • Strong self-awareness with a commitment to learn and grow
  • Commitment to implementing best practices
  • Must have excellent attention to detail and high-level accuracy with documents
  • Excellent communication people skills - Ability to empathize and build relationships with a variety of personalities
  • Positive, independent, enthusiastic, self-motivated and solution-focused
  • Decisive and proactive, strong problem-solving skills
  • Goal-driven - not content with just a weekly salary
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Must have a high level of interpersonal skills and ethical standards to handle sensitive and confidential information and interactions.
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues
  • Demonstrated understanding and proficiency of PC/MAC platform including using Google Suite products (Chrome, G-mail, Google Calendar, Google Sheets, Google Docs, and G-Drive)
  • Demonstrated proficiency in Microsoft Word and Excel and general internet skills
  • Demonstrated ability to work well in a team environment and collaborate with staff
  • The work week is 40 hours; including occasional evenings and weekends as related to special events
  • Minimum of two (2) or more years of professional administrative or supervisory work experience in a professional setting related to real estate, communications, customer service, sales, or related field, or the equivalent combination of education and experience sufficient to successfully perform the essential duties of the position
  • Must have a reliable, well-maintained vehicle for occasional sales support

Compensation
$50,000 - $100,000 + bonus, 401K, other benefits
About Jenn Smira Team - Compass

Our company is a top 3 real estate team in the DMV. Among the top 30 large real estate teams in the country as reported by the Wall Street Journal. We bring over 50 years of combined real estate experience to each transaction and seamlessly merge savvy negotiating skills, astute diplomacy, and five-star service that is unrivaled in the industry. 

At the Jenn Smira Team, we are driven to perform for our clients. We believe in thoughtful, meaningful, full-service real estate — not only to get the best result, but the best experience along the way.

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