Client Concierge Specialist
Santana Properties Team
Cambridge, MA US
Posted ago
Santana Properties Team

We’re looking for a talented and driven Client Concierge Specialist to play a key role in our team when communicating with potential and current clients. The ideal applicant loves communicating and connecting with others, helping people with achieving their goals, and is an ideal team player. If you’re looking for an opportunity on a team of top performers, send us your resume!

Responsibilities

  • Connect with potential and current clients through streamlined technology, systems, and tools
  • Help identify potential opportunities for clients to buy, sell, and invest in real estate throughout Massachusetts and beyond
  • You will be the first person that most clients connect with. The goal is to identify their needs so that you can provide value for our agents
  • Use consumer relationship management (CRM) tools to keep in touch with our database
  • Track monthly and quarterly performance sales key metrics to ensure sales goals are met

Qualifications

  • 3+ Years in customer service or people industry
  • Highly driven
  • Self Motivated
  • Detail-Oriented

Compensation
$50,000+ per year
About Santana Properties Team

The Santana Properties Team is a collaboration of service oriented Realtors and support staff devoted to bringing the highest level of client care to those buying, selling, investing, and developing residential real estate in the Greater Boston area. The team was founded in 2009 by Hudson and Lisa Santana, two of the area’s top Realtors. While the size and scope of our operation has grown considerably since those early days, our enthusiasm for service and commitment to cultivating lasting relationships has remained at our core. As a result, we have been able to build and grow our business primarily from referrals and repeat clients, a trend that informs everything that we do and motivates us day in and day out. Today, after 1,000+ transactions and over 10 years in business, our infrastructure has been finely tuned not only to deliver exceptional results, but to ensure that our clients’ needs are met at every step of the sales process and beyond.

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