Real Estate Follow Up Specialist
Prime Cash Offer
Remote
Posted ago
Prime Cash Offer

Are you a motivated and results-oriented multi-tasker with a successful track record of exceeding your goals? We currently have a full-time opportunity for an organized and personable real estate follow-up specialist looking to develop their career. If you are looking to crush your financial goals with a group of high performers, apply now!

Position Title: Follow Up Specialist

Reports To: Director of Acquisitions

Salary: $6 per hour + commission on every closed deal

Work Location: Fully Remote

Schedule: Minimum of 40 hours per week. All times are Eastern Standard Time Zone.

  • Monday: 8:30AM – 6PM
  • Tuesday: 8:30AM – 7PM
  • Wednesday: 8:30AM – 6PM
  • Thursday: 8:30AM – 7PM
  • Friday: 8:30AM – 6PM
  • Every other Saturday of each month: 9am-1pm
  • Whenever a client needs assistance or business demands require additional hours

Responsibilities

Position Summary: As a Follow Up Specialist, you will take sales calls to handle leads and convert them to sales appointments. You will have your remarkable probing and analytical skills in determining whether a qualified lead is a quality lead that will become a worthwhile investment for the company.

Duties and Responsibilities:

Lead Nurturing and Follow-ups:

  • Primary duties include outbound calling, e-mail and text communication, and overall management of the sales pipeline through the sales cycle
  • Follow-up on leads in a timely manner
  • Answer/return/follow up phone calls generated by the lead system
  • Enter/maintain/track/ follow up with all leads in the Prime CRM system (Podio)
  • Receive calls from all marketing channels and evaluate all leads
  • Determine if the motivation level of leads is strong before forwarding it to the Acquisition Team
  • Nurture and build rapport with leads to help decide what is the best resolution based on their property's condition and customer need
  • Provide in-depth, and exhaustive notes on the Prime CRM system (Podio) to facilitate a seamless, and informed transition between sales and delivery
  • Do inbound and outbound calls to homeowners and tell them about how they could benefit from our services
  • Provide the required lead count daily/weekly as set by the Operations and Management team
  • Generate quality and valid leads on a day-to-day basis
  • Ensure that client and company information will be held strictly confidential outside the company
  • Attend business meetings and training as required

Script adherence/script improvement:

  • Effectively and efficiently use the follow-up scripts and/or call objection during calls
  • Test and evaluate consumer response to different negotiations tactics and scripts
  • Be willing to adapt to new techniques, technologies, and sales best practices deemed necessary by the COO/CEO

Quality:

  • To abide by the rolled-out Quality guidelines by Prime Cash Offers Quality team
  • To disposition calls on smartphones based on the approved Acquisitions SOP of Prime Cash Offer

Qualifications

  • Must have 2+ years of phone or call center experience (US real estate background/sales experience is preferred with a proven track record)
  • Very articulate, confident in speaking with foreigners, has a neutral accent
  • Able to determine the motivation and pain points of the seller
  • Has a customer-centric mindset and not just after hitting their numbers
  • Has excellent organizational, time management, and follow-up skills
  • Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint
  • Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value
  • Lives out our core values – Integrity, Teamwork, 12 Push up Mentality, Energy
  • Professional in attitude and appearance
  • Possess the ability to connect with a variety of personalities
  • Extremely strong phone skills; ability to set and close appointments over the phone
  • Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
  • Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
  • Someone who takes an ownership mentality in all that is done in this position
  • Outstanding written, grammar, and verbal communication skills with the ability to interact with all levels of an organization
  • Must possess excellent organization and problem-solving skills
  • Excellent time management skills and ability to adhere to schedules/deadlines
  • Ability to work during EST hours on weekdays and some Saturdays
  • Enthusiastic about providing the best possible customer service for clients and customers
  • A roll up your sleeves, and all hands-on deck mentality to cross-functional tasks and assignments
  • Strong relationship management and the ability to drive multiple tasks to completion successfully
  • Resourceful team player and a positive “can-do” attitude with the ability to work in a fast-paced environment
  • Good attendance record
  • Willing to learn about the industry and help us maintain and grow our marketplace position

System/Equipment requirements:

  • Internet connection of at least 5mbps; w/ back up
  • Windows laptop/desktop with at least 4GB RAM; w/ backup/ 2 monitors (preferable)
  • USB noise-canceling headset (REQUIRED)

Compensation
$6 per hour + commission
About Prime Cash Offer

Prime Cash Offer is a Real Estate Investment company with an experienced team of real estate professionals who buy homes fast for cash. Our focus has been to pair efficient transactions with high-quality service and delivery, helping homeowners find solutions whether they are going through a foreclosure, can’t sell their property, or just need to sell their house for all kinds of reasons. We always look to provide the best experience for our customers. We work as a team to achieve our sales goals and stay motivated. Our work environment is upbeat and positive!

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