Prime Cash Offer
Prime Cash Offer
Are you a motivated and results-oriented multi-tasker with a successful track record of exceeding your goals? We currently have a full-time opportunity for an organized and personable real estate follow-up specialist looking to develop their career. If you are looking to crush your financial goals with a group of high performers, apply now!
Position Title: Follow Up Specialist
Reports To: Director of Acquisitions
Salary: $6 per hour + commission on every closed deal
Work Location: Fully Remote
Schedule: Minimum of 40 hours per week. All times are Eastern Standard Time Zone.
- Monday: 8:30AM – 6PM
- Tuesday: 8:30AM – 7PM
- Wednesday: 8:30AM – 6PM
- Thursday: 8:30AM – 7PM
- Friday: 8:30AM – 6PM
- Every other Saturday of each month: 9am-1pm
- Whenever a client needs assistance or business demands require additional hours
Responsibilities
Position Summary: As a Follow Up Specialist, you will take sales calls to handle leads and convert them to sales appointments. You will have your remarkable probing and analytical skills in determining whether a qualified lead is a quality lead that will become a worthwhile investment for the company.
Duties and Responsibilities:
Lead Nurturing and Follow-ups:
- Primary duties include outbound calling, e-mail and text communication and overall management of sales pipeline through the sales cycle
- Follow-up on leads in a timely manner
- Answer/return/follow up phone calls generated by lead system
- Enter/maintain/track/ follow up with all leads in the Prime CRM system (Podio)
- Receive calls from all marketing channels and evaluate all leads
- Determine if the motivation level of leads is strong before forwarding it to the Acquisition Team
- Nurture and build rapport with leads to help decide what is the best resolution based on their property's condition and customer need
- Provide in-depth, and exhaustive notes on the Prime CRM system (Podio) to facilitate a seamless, and informed transition between sales and delivery
- Do inbound and outbound calls to homeowners and tell them about how they could benefit from our services
- Provide the required lead count daily/weekly as set by the Operations and Management team
- Generate quality and valid leads on a day-to-day basis
- Ensure that client and company information will be held strictly confidential outside the company
- Attend business meetings and training as required
Script adherence/script improvement:
- Effectively and efficiently use the follow-up scripts and/or call objection during calls
- Test and evaluate consumer response to different negotiations tactics and scripts
- Be willing to adapt to new techniques, technologies, and sales best practices deemed necessary by COO/CEO
Quality:
- To abide by the rolled-out Quality guidelines by Prime Cash Offers Quality team
- To disposition calls on smartphone based on the approved Acquisitions SOP of Prime Cash Offer
Qualifications
- Must have 2+ years of phone or call center experience (US real estate background/sales experience is preferred with a proven track record)
- Very articulate, confident in speaking with foreigners, has a neutral accent
- Able to determine the motivation and pain points of the seller
- Has a customer-centric mindset and not just after hitting their numbers
- Has excellent organizational, time management, and follow-up skills
- Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint
- Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value
- Lives out our core values – Integrity, Teamwork, 12 Push up Mentality, Energy
- Professional in attitude and appearance
- Possess the ability to connect with a variety of personalities
- Extremely strong phone skills; ability to set and close appointments over the phone
- Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
- Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
- Someone who takes an ownership mentality in all that is done in this position
- Outstanding written, grammar, & verbal communication skills with the ability to interact with all levels of an organization
- Must possess excellent organization and problem-solving skills
- Excellent time management skills and ability to adhere to schedules/deadlines
- Ability to work during EST hours on weekdays and some Saturdays
- Enthusiastic about providing the best possible customer service for clients and customers
- A roll up your sleeves, and all hands-on deck mentality to cross-functional tasks and assignments
- Strong relationship management and the ability to drive multiple tasks to completion successfully
- Resourceful team player and a positive “can-do” attitude with the ability to work in a fast-paced environment
- Good attendance record
- Willing to learn about the industry and help us maintain and grow our marketplace position
System/Equipment requirements:
- Internet connection of at least 5mbps; w/ back up
- Windows laptop/desktop with at least 4GB RAM; w/ backup/ 2 monitors (preferable)
- USB noise-canceling headset (REQUIRED)
Compensation
$6 per hour + commission
About Prime Cash Offer
Prime Cash Offer is a Real Estate Investment company with an experienced team of real estate professionals who buy homes fast for cash. Our focus has been to pair efficient transactions with high-quality service and delivery, helping homeowners find solutions whether they are going through a foreclosure, can’t sell their property, or just need to sell their house for all kinds of reasons. We always look to provide the best experience for our customers. We work as a team to achieve our sales goals and stay motivated. Our work environment is upbeat and positive!