Real Estate Coach
KW Main Line
Ardmore, PA US
Posted ago
KW Main Line

The Market Center Coach will drive tech training and support to MC Leadership, Associate Leadership Council, and Agents. They will support MC Leadership in recruiting top agents through sharing the value proposition of KW Technology and retaining top agents by training and engaging them in our technology.

They are responsible for first-level technical support to the associates in the market center. We are looking for someone with technology and training in their background, a problem solver, a business consultant, someone who is highly assertive, passionate, and a people-oriented individual who operates with urgency.

This person has strong communication skills and naturally connects with others. They understand technology and have a strong handle on our competitors’ technology. They understand the unique value proposition of Keller Williams’ technology and can effectively communicate the opportunity to any business owner.

Responsibilities

  • They will support Market Center Leadership in recruiting top agents through sharing the value proposition of KW Technology and retaining top agents by training and engaging them in our technology
  • Train the market center on Keller Williams Technology
  • Facilitate Tech Assessments with Team Leader
  • Tier 1 technical support for the market center
  • Evaluate support requests – build education and training to support FAQs
  • Train associates leveraging multiple delivery methods – evaluate training engagement based on tech adoption metric
  • Know, understand, study, and effectively communicate all real estate technology – become an expert in Keller Cloud Technology
  • Leverage information on tech competitors to show recruits/agents and value proposition of KW technology and to support KWRI in future iterations of technology
  • Attend weekly calls with KWRI to learn new tech initiatives, build new information into the MC tech training calendar, and communicate gaps/challenges with Regional Tech Trainer
  • Know, understand, communicate, and route escalation points for associate tech support
  • Respond to support inquiries within 1 business day
  • Communicate tech updates on Market Center Calls and meetings
  • Attend all RTT-led meetings and calls
  • Weekly tech update meeting on updated tech initiatives
  • Quarterly tech training for ALCS
  • Facilitate MC training 2-3 times per month, at minimum
  • Weekly update to associates re: tech updates via social media and/or email (or another communication medium)
  • Monthly regional tech training masterminds
  • Weekly communication on “wins” to MC Leadership re: tech engagement

Qualifications

We are looking for someone with technology and training in their background, a problem solver, a business consultant, someone who is highly assertive, passionate, and a people-oriented individual who operates with urgency

  • This person has strong communication skills and naturally connects with others
  • They understand technology and have a strong handle on our competitors’ technology
  • Extraordinary people skills
  • Problem-solving skills
  • Business acumen and training experience
  • An in-depth understanding of real estate technology
  • Real estate knowledge, experience, and skill with emphasis on residential real estate
  • Track record of success

Compensation
$45,000
About KW Main Line

https://www.facebook.com/KWMainLine

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