Real Estate Client Care Manager
Keller Williams
Austin, TX US
Posted ago
Keller Williams

We’re hiring a driven real estate executive assistant to support The Gentry Group and carry out basic administrative tasks. You’ll serve as a liaison between the agents and clients and be responsible for screening and conveying relevant messages, making appointments, handling marketing tasks, and other administrative duties for the team. You will also be responsible for the safe-keeping of customer information in the database, keeping the office supplies well-stocked, and working with other key individuals when necessary. Candidates should be quick problem solvers, extremely organized, and have some experience in a relevant field. This is an in-office role.

  • Adjust to the needs of the real estate office and execute other assistant duties when necessary
  • Manage the client database to keep information orderly and confidential

  • Oversee the database, ensuring accuracy and timely communication with contacts
  • Execute marketing materials as requested and needed
  • Prepare materials for listing and buyer consults
  • Event planning and execution
  • Listing Coordination and prep
  • Calendar and email management
  • CTC assistance
  • Client Care
  • Maintain systems and workflows
  • Reporting and financials

  • Familiar with Microsoft Word, Excel, and Multiple Listing Service
  • 2-3 years experience providing administrative support in a personal assistant role, or similar
  • Possesses discernment for working with confidential information and tight deadlines
  • High school diploma or G.E.D. required
  • Strong interpersonal skills and time management skills
  • Prior experience in real estate is a bonus

  • Detail and solution-oriented
  • Excellent written and oral skills
  • Highly organized
  • Experience supporting high-performing sales professionals
  • Prioritization and effectively managing a number of tasks and roles is a MUST

$50,000 - $60,000 yearly
About Keller Williams

We’re #1. Holding the top spot in agent count, units and sales volume, our sales force is one to be reckoned with. Home to the Tech-Enabled Agent, our business model equips agents with a technological edge and the ability to offer customers whatever they wish. With expertise in real estate, entrepreneurship, technology, and more, our leaders have the tools to clear a path toward success.

World-class training for a world-class organization. 

Our team of training experts and award-winning coaching programs go unrivaled year after year, keeping our agents at the top of their game.

Real Estate, Radically Transformed

At Keller Williams, we’re focused on building technology that’s smart and human, empowering you to be more and earn more.

Encouraging growth on a global scale.

Adding franchises to new countries year after year, we’re proving that real estate and homeownership are universal values without bounds or borders. 

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