Real Estate Client Care Coordinator
Century 21 New Millennium
Washington, DC US
Posted ago
Century 21 New Millennium

We’re looking for a driven and dedicated real estate administrative assistant to join our growing team. Your job will be to complete and file the appropriate paperwork for transactions, oversee important deadlines and notify clients when necessary, adhere to legal requirements, and coordinate schedules for final walkthroughs and other appointments. You’ll also work with the team to manage the production of all marketing materials and facilitate local events to foster connections with people in the community. Our ideal candidate has superb organizational skills, a knack for customer service, and a strong understanding of the real estate transaction process. Send us your resume today to become part of the team!

This position will work a 30-hour workweek.

Responsibilities
  • Monitor deadlines and provide notices to appropriate parties when necessary
  • Respond to customer needs with urgency and attentiveness
  • Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand
  • Continue to build skills and knowledge in the real estate industry by attending educational events
  • Fill out all appropriate paperwork and file in the customer database to assist the real estate team in closing deals
  • Coordinate schedules to ensure optimal open houses and final walkthroughs, travel arrangements, and general appointments

  • General office duties including answering phones, opening office, post and organize mail, keep inventory and re-ordering of supplies
  • Marketing including, updating websites, blogs, online listings, social media, creating flyers, mailers, and videos
  • Create and manage all systems for sellers, buyers, client database management, lead generation tracking, and lead follow-up
  • Hold agents accountable for specified activities

Qualifications
  • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
  • Prior experience in the real estate industry or as an office manager
  • Great written and verbal skills

  • Quick to respond to requests and completely dependable on follow-through
  • Positive attitude
  • Organized and strong systems builder
  • Problem solver
  • Strong social skills
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments
  • Team player
  • Fact and task-oriented

Compensation
$18 hourly
About Century 21 New Millennium

Branch office located in Washington, D.C.

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