Real Estate Client Care Coordinator
Dan Chin Homes
McFarland, WI US
Posted ago
Dan Chin Homes

We are seeking an EXCEPTIONAL Client Care Coordinator for our growing and dynamic real estate team to ensure our clients experience top-notch service and help keep our Agents on track!

The ideal person is someone who cares about the quality of their work and enjoys working in a fast paced, small office environment. You’ll have a friendly, positive attitude, be a team player, and multi-tasker with a sense of urgency. You will also be interested in the long term of the business. We are seeking a self-motivated thinker who is detail oriented, thinks outside the box, and is creative and involved. This job is responsible for the day to day support of Agents and Office Management.

Must be well organized, a self-starter who is able to learn new technology easily, provide excellent customer service, have great phone skills and be able to multi-task efficiently.

General office hours are Monday – Friday, 8:00 - 5:00 but some flexibility is required for client events. This position may flex between part-time and full-time.

Many opportunities for advancement! We offer a fun and friendly office with great teammates!

Responsibilities
  • Be the first point of contact in handling customer inquiries
  • Act as a liaison between clients and Agents
  • Manage details and deadlines to ensure clients have a smooth home buying and selling experience
  • Continue to take day to day office tasks away from Agents, organizing workflow and reducing inefficiencies
  • Coordinate client events and activities
Qualifications
  • Have excellent attention to detail and high-level accuracy with documents
  • Flexible in daily routine and good time management skills; ability to prioritize and manage shifting responsibilities
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Open to new ideas and systems
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Excellent verbal and written communication skills
  • 40 hours a week
Compensation
$30,000+
About Dan Chin Homes

Founded in 2013, Dan Chin Homes established success by listening to our customers needs and implementing innovative marketing strategies. With a team based in McFarland, Dan Chin Homes is currently the #1 ranked real estate team serving the McFarland area and has been voted Best of McFarland in 2016, 2017 and 2018. Dan Chin Homes is ranked #7 for sold volume out of more than 2,500 Realtors in the South Central Wisconsin MLS and is the top producing agent team for Inventure Realty Group, a Madison-based real estate brokerage. Through its nonprofit, Dan Chin Homes Foundation, the company is dedicated to help local families in need. www.danchinhomes.com

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