Real Estate Client Care Coordinator
Keller Williams Realty
Los Angeles, CA US
Posted ago
Keller Williams Realty

Client Care Coordinator for Top Real Estate Team

Our Client Care Coordinator is a friendly face that represents our team to both the agent community and to our clients. This position is also a major point of leverage for the team and helps increase team productivity as a whole.

We're looking for someone who is engaging, prompt, polite, professional and who is able to quickly read people and situations well. Our Client Care Coordinator will also have a sharp eye for detail. We’re willing to train the right person who follows instructions well and is able to work well independently AND on a team. Applicants are required to take at least one self-assessment profile including the DISC assessment. This is a mix of in office/"field” work so time management is crucial. Some weekends may also be required. No out of area/out of state applicants or virtual assistants. During these unusual times, all best practices related to COVID-19 are observed and carried out by our team to protect both our team and the community.

Responsibilities
  • Respond to customer needs with urgency and attentiveness
  • Notify transaction participants when a deadline is approaching
  • Compete with others in the real estate industry by producing high-quality print and digital marketing materials
  • Take part in employee development programs to strengthen existing skill sets in real estate administration
  • Coordinate schedules to ensure optimal open houses and final walkthroughs, travel arrangements, and general appointments
  • Fill out all appropriate paperwork and file in the customer database to assist the real estate team in closing deals
Qualifications
  • Communicates well, both verbally and written
  • Possesses a basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems
  • High school diploma or equivalent required
  • Flexible working schedule to accommodate clients on nights and weekends

  • Excellent time management skills and ability to hit deadlines
  • Must have your own cell phone and vehicle (Public transit is not ideal for managing open house signs and getting to appointments as needed throughout the day)
  • Must have strong attention to detail

Compensation
$18 - $19 hourly
About Keller Williams Realty

It is an exciting time in the real estate industry; where technology and sales combine!

Keller Williams future is technology and the opportunities for an individual that loves tech, people, training, and growth is unlimited. KW Los Feliz is high functioning and goal orientated. There is never a dull moment in the office.


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