Real Estate Call Coordinator
Keller Williams Realty Centres
Newmarket, ON
Posted ago
Keller Williams Realty Centres

The Call Coordinator must understand that to run effectively and efficiently, a Market Centre must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Centre.

The Call Coordinator will be responsible for the appearance of the Market Centre common areas. They will ensure the office is neat and prepared for business at all times. 

The Call Coordinator acts as the Director of First Impressions for the Market Center. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones. All telephone calls will be answered as “IT’S A GREAT DAY AT KELLER WILLIAMS, this is (your name) speaking” as promptly and politely as possible on each and every occasion.

The Call Coordinator will assist in the management of the office by providing support and feedback to the Executive Assistant to the Team Leader, and Market Centre Administrator.


  • Answering the phone courteously, correctly, and ensure that all calls are properly routed
  • Promptly and accurately page agent messages as required
  • Greeting everyone in a positive and professional manner
  • Maintain appearance of the reception area and common areas of the Market Centre
  • Provide detailed and timely responses to all associates, client, brokerage, and staff questions and concerns
  • Responsible for the front desk aspects of the listing process from new listing until a firm offer is received
  • Book and confirm showing appointments with sellers, and other brokerages in a timely, accurate, and professional manner
  • All required front desk TREB reporting and updates in a timely and accurate manner
  • Proper receipt and distribution of all cheques, including accurate receipt, preparation, and distribution of deposit cheque receipts


  • Experience with Broker Bay
  • Ability to be efficient and effective in a very fast-paced environment
  • Willing to work at all KWRC locations (Keswick, Newmarket, Aurora)
  • Excellent computer skills
  • Great verbal and communication skills
  • Understanding of real estate administrative practices preferred
  • Excellent administrative skills
  • People-oriented, positive, high energy
  • Neat, clean, professional appearance

$35,000 - $40,000 yearly
About Keller Williams Realty Centres

Keller Williams Realty Centres launched in Newmarket, Ontario on November 27, 2009. Since that date, the company has become the fastest-growing brokerage in the area with locations in Georgina, Newmarket and Aurora, with well over 200 REALTORS to date and still growing strong! The open, caring and sharing culture at Keller Williams Realty Centres has created a positive, enthusiastic atmosphere that has attracted associates who truly care about the decisions their clients make.

Keller Williams Realty Centres has become a leading brokerage in the area. The Company's effectiveness and success come from following the Keller Williams Belief System and the revolutionary ideas of Keller Williams Realty, Inc.

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