Real Estate Assistant
CG Realtors
Claremont, CA US
Posted ago
CG Realtors

Our growing Real Estate office is looking for a detail-oriented Personal Assistant to provide superior coordination, organization, and utilizing superior customer service, computer skills and professionalism. They should possess exceptional attention to detail, organization, and accuracy and be able to work in a fast-paced environment. 

Responsibilities

  • Build, implement and manage all systems for clients, lead generation, database management and back office support.
  • Act as a liaison between clients and Agents.
  • Participate in company-provided training sessions.
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers).
  • Create and maintain an operations manual that documents all systems and standards.
  • Be the first point of contact in handling customer inquiries and complaints.
  • Keep Agent informed about challenges and issues that need to be handled.
  • Provide concierge level customer service to clients and customers.
  • Enter critical dates for property sales on shared Google Calendar.
  • Shall send out weekly reminders of upcoming critical dates via email.
  • Continue to take day to day office tasks away from Agent, organizing workflow and reducing inefficiencies.

Qualifications

  • Minimum of 2 years Real Estate experience. 
  • Technologically savvy ( Excel is a MUST MUST MUST ) You must know how to create formula's and pivot tables.
  • Learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills.
  • ORGANIZATION and being task orientated is majorly important for this role.
  • Have excellent attention to detail and high-level accuracy with documents.
  • Concerned with doing things the right way the first time.
  • Ability to prioritize and manage shifting responsibilities.
  • Ability to assess, prioritize and act quickly.
  • Learning based and solution oriented.
  • Deadline driven and extremely organized.
  • Open to new ideas and systems.
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities.
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality.
  • Excellent verbal and written communication skills.
  • Proficient in time management.

Compensation
$48,000 - $60,000
About CG Realtors

We are a very rare breed and our team speaks for itself. We don't consider ourselves a Real Estate team, we are relationship connectors. We rely on our good morals and ethics to create a fun working environment and we strive every day to strengthen our daily culture to an ever-growing world. We are a family group that has fun with what they do. This job is not for everyone, we are looking for a shining star who will grow with us. 

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