Real Estate / Administrative Support / Transaction Management
The REllis Group At Key Realty
Columbus, OH
Posted ago
The REllis Group At Key Realty

We are a top producing, high-energy brokerage firm and are in need of a full time Transaction Coordinator with equal energy and enthusiasm. This tech savvy and organized professional helps our team service our clients with seamless, top-notch customer service from contract to close allowing our sales staff to focus on what they do best: convert leads into clients and negotiate successful deals resulting in increased commission!


We are seeking someone who enjoys people and excels at building relationships both in person and over the phone. Proficiency with computers and technology and possessing the ability to learn new applications quickly are also necessary qualities.


Attention to detail, a systematic approach, creative problem solving, and exemplary customer service and communication skills are necessary to assist the team’s efforts in servicing our clients. The main priority of this position is taking care of the numerous details and checklist items that arise from the time a purchase agreement is accepted until successful closing.


The ideal candidate will have experience in administration in real estate, leasing, title or mortgage. The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must.

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems. We are willing to pay top dollar for a consummate multi-tasker who can juggle many activities while maintaining exceptional customer service.

There is opportunity for advancement for someone who desires to contribute to the growth and refinement of the organization they work with. This is an excellent opportunity to contribute to the growth of an organization while advancing along with it.

For your first 30 days, you will shadow and document processes of the team leader. This person will directly report to the team leader and assist in any capacity possible. 

Responsibilities
  • Monitor all incoming phone calls and emails and act as a gate keeper for the team leader. Be the first point of contact in handling customer inquiries and complaints.
  • Manage, monitor, add, and schedule follow up for database. Act as a liaison between prospective clients, current clients, and past clients and the team leader / agent. 
  • Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies.
Qualifications

  • 3 years industry experience in loans preferred
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
Compensation
Salary: $35,000-$45,000 per year depending on experience
About The REllis Group At Key Realty
The REllis Group At Key Realty is a fast growing real estate team based out of Grandview Heights, OH. With 6 agents, our mission is to deliver a world class experience throughout the real estate transaction. We want our clients to be life long clients and refer their friends and family any time they think of real estate. We are a young, tech savvy team with lofty goals for growth. 

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