Real Estate Administrative Office Assistant
Hewitt Property Group
Bothell, WA US
Posted ago
Hewitt Property Group

Mega Agent seeks a full-time Office Manager for growing Real Estate team! Looking for a high-energy, detail-oriented, full-time Assistant to provide superior coordination of all office duties utilizing superior customer service, computer skills and professionalism. The right hire should possess exceptional attention to detail and accuracy and be able to work in a fast-paced environment. Real Estate experience is best but not totally required.

This high-energy, detail-oriented professional will be responsible for performing tasks to efficiently run the office environment by performing a variety of responsibilities with confidence.

  • Build, implement and manage all systems for clients, lead generation, database management and back office support
  • Oversee all listing files and listing marketing (brochures, flyers, online marketing, etc.)
  • Manage website, blog sites and social media
  • Act as a liaison between clients and agents
  • Participate in company-provided training sessions
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create and maintain an operations manual that documents all systems and standards
  • Be the first point of contact in handling customer inquiries and complaints
  • Create, maintain and utilize a complete lead follow-up system
  • Keep agent informed about challenges and issues that need to be handled
  • Provide concierge level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc.
  • Enter critical dates for property sales on shared Google Calendar
  • Coordinate seller listing sign installation and removal at the appropriate times
  • Schedule photographers for all seller listings
  • Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; able to prioritize and manage shifting responsibilities
  • Able to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals
$40,000+ annual (based on experience)
About Hewitt Property Group

Hewitt Property Group was founded in 1991 and is a prominent full-service real estate team in the Northwest; and was once expanded to the Texas marketplace. Mark Hewitt has been featured on television and radio and named for the 10th year as Best in Client Satisfaction by Seattle Magazine. Mark is a member of the Statewide Forms Task Force and serves on the Grievance Committee for the Association of Realtors. He is rated in the Top 1% Nationally and is often asked to join Gary Keller in private Mastermind Groups at Keller Williams corporate in Austin, Texas.

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