Real Estate Administrative - Client Care Manager
Nevada Real Estate Group, Keller Williams Realty Las Vegas
Reno, NV US
Posted ago
Nevada Real Estate Group, Keller Williams Realty Las Vegas

The Client Care Manager oversees the day-to-day operation taking care of our clients. This role requires competency and confidence in interactions with all levels of employees both internally and externally. This position is responsible for managing calendars, setting appointments, planning events, producing documents, and completing projects with minimal supervision along with a high level of attention to detail. Strong customer service skills, excellent typing skills and strong organizational skills are required.

The ideal candidate has experience in managing a large fast paced office environment and can approach this position with strong management and organizational skills, responsibility and commitment. We are looking for a team player with a great attitude who enjoys working with people. Must have prior experience as an office manager and/or executive assistant in a large organization.

Responsibilities
  • Be the point person when customer complaints arise and when handling any inquiries
  • Create and distribute weekly listing status reports
  • Keep in contact with lead agent when it comes to any problems or issues that need to be taken care of
  • Create and implement systems to help oversee customer base, agency back-office support and database management
  • Developing and implementing strategies aiming to promote the organization’s mission
Qualifications
  • High School diploma plus 2+ years experience in administrative management required
  • Service-based attitude
  • 1 – 3 years of service and management experience
  • Excellent customer service, organizational and communication skills
  • Willingness to learn new tools, systems, and technologies
  • Must possess excellent communication skills and have a positive, upbeat attitude
  • Calm under pressure
Compensation
$15 - $20 hourly
About Nevada Real Estate Group, Keller Williams Realty Las Vegas

We are the #1 Team with Keller Williams Realty in Nevada. We strive to be the best and offer the best service to our clients. We have a fun and exciting team environment helping everyone to be successful. We are always looking for talented people to join our amazing team.

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