Client Care Coordinator
Heritage Home Partners
Federal Way, WA US
Posted ago
Heritage Home Partners

We’re looking for a driven and dedicated real estate administrative assistant to join our growing team. Your job will be to complete and file the appropriate paperwork for transactions, oversee important deadlines and notify clients when necessary, and coordinate schedules for final walkthroughs and other inspections. You’ll also work with our team to manage the production of all marketing materials and facilitate local events to foster connections with people in the community. Our ideal candidate has superb organizational skills, a knack for customer service, and a strong understanding of the real estate industry!

Responsibilities
  • Fill out all appropriate paperwork and file in the customer database to assist the real estate team in closing deals
  • Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
  • Participate in training sessions to improve skills with administrative tasks in the real estate industry
  • Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met
  • Coordinate schedules to ensure optimal open houses and final walkthroughs, travel arrangements, and general appointments

  • Create, implement, and maintain systems for sellers, buyers, client care, and database management
  • Coordinate and lead post-closing systems
  • Develop operations manual that documents systems and standards
  • Schedule activities to generate interest for listings; ex: open houses, social media marketing
  • Plan and attend client appreciation events
  • Social Media and Email Marketing


Qualifications
  • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents

  • Accustomed to navigating computer software such as Microsoft Office and MLS
  • Confident in meeting deadlines and handling confidential information
  • Strong organizational and communication skills
  • Time management and interpersonal skills
  • Marketing skills - social media, print, and web-based using Canva and in house platforms 
  • Composed and reassuring under pressure

Compensation
$50,000 - $55,000 + Bonus per Closing
About Heritage Home Partners

Jackie & November Parker founded their real estate business (and their lives) on the foundation of trust, integrity, and their passion for serving others. They are passionate about giving back in their community, creating a healthy work/life balance for themselves (and their team!) and making sure they play just as hard as they work.

These 2 ladies are a tremendous example of what servant leadership looks like, and they are thrilled to be growing their team.


I also hear that they do a mean car karaoke- check it out here: https://www.facebook.com/emberbliss11/videos/646173083194303


We appreciate your enthusiasm, but no calls or emails directly, please! Apply via this website. If you seem like a good fit for the job, you’ll hear from our recruiter at Your Realty Leverage about setting up an introduction interview.

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