Real Estate Administrative Assistant
ERA Key Realty Services
Billerica, MA US
Posted ago
ERA Key Realty Services

We’re searching for a diligent real estate administrative assistant. You’ll be responsible for managing all paperwork in a timely manner, notifying clients of approaching deadlines, ensuring each deal goes through the proper legal channels, scheduling appointments and walkthroughs, and providing superb customer service. In addition, you’ll work with other staff members to market our brand and arrange company events in the community. Applicants should be extremely thorough, possess great interpersonal skills, and have basic knowledge of paperwork processes and database management. If this sounds like you, apply today.!

Responsibilities
  • Enforce compliance with legal and tax withholding processes
  • Continue to build skills and knowledge in the real estate industry by attending educational events
  • Deliver concierge-level customer service to sellers, buyers, and lenders, to improve customer satisfaction ratings
  • Monitor deadlines and provide notices to appropriate parties when necessary
  • Supervise production of all online marketing materials as well as brochures and flyers for events to professionally represent the real estate team

  • Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing
  • Submit all necessary documentation to the office broker for file compliance
  • Input all client information into the client database system

Qualifications
  • Communicates well, both verbally and written
  • High school diploma or equivalent required
  • Has knowledge of Microsoft Office and customer relationship management software

  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills 
  • Have excellent attention to detail and high-level accuracy with documents 
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities 
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities 
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality 

Compensation
$17 - $20 Hourly
About ERA Key Realty Services

Over the past 30 years, We have been devoted to providing our sales agents, support staff, and managers with an exceptional work environment. We’ve been recognized by Boston Globe’s “Top Places to Work” competition 5 years in a row. While we’ve grown substantially over the years, we’ve stayed committed to ensuring we know every one of our teammates personally and hold numerous company-wide outings and gatherings throughout the year to ensure that our company culture remains one of the close personal relationships… 


We were founded on the premise of building a franchise system based on the principle of collaboration - the idea that by working together and helping one another, a stronger community of real estate professionals could be built. Each office helps strengthen the communities where they work and practice real estate.

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