Property Manager
Lenape Properties
West Chester, PA US
Posted ago
Lenape Properties

Are you high energy, hard-working and detail-oriented? Love people, systems, processes, and procedures? Enjoy a fast-paced work environment with lots to do? Are you someone that consistently goes above-and-beyond to do a great job and to deliver great customer service? Ready to enter the exciting world of real estate? If so, keep reading! We should probably talk!!

We are hiring a Property Manager. This position requires an enterprising spirit who is responsible for achieving excellence in the organization and support for the Company. This requires excellent customer service, impeccable organization and communication skills, and the ability to retain and generate business.


  • Managing day to day maintenance coordination
  • Set up utilities for the properties
  • Immediately record all telephone and in-person visits on appropriate reports
  • Comply with federal, state and company policies, procedures and regulations
  • Handle construction invoicing and contracts
  • Responsible for construction accounts payables and other billing
  • Ensure apartment is ready for resident to move in on agreed date
  • Secure new resident’s signature(s) on appropriate paperwork prior to move-in.
  • Orient new residents to community
  • Assist in the distribution all company or community issued notices
  • Represent the company in a professional manner at all times
  • Resident Retention including quickly complete maintenance service requests, listen to residents’ concerns/comments and prepare resolutions, attend functions and enforce the policies of the company and psychology of customer service behavior training


  • A minimum of one-year experience in a customer service related industry or operations background
  • Combination of sales and marketing and operations skills/education with customer service experience is preferred
  • Fair Housing education, willingness to obtain prior to interacting with prospective residents
  • Demonstrate an ability to support and contribute to community team
  • Demonstrate strong oral and written community skills
  • Competence in operation of telephone, Microsoft Office including Word, Excel and MS Outlook, Dropbox
  • Appetite to learn Appfolio, Tenant Cloud and Computer Ease
  • Must possess a positive attitude and the ability to smile under all circumstances
  • Participate in training in order to comply with new or existing laws
  • Neat clean, professional at all times throughout the workday and/or whenever present at the communities
  • Comply with company expectations
  • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem


  • Salary: $40,000-$50,000 plus bonus potential
  • Rapid growth potential
  • PTO

$40,000 - $50,000 salary plus bonus
About Lenape Properties

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