Property Management Administrator
Bradford Allen
Northbrook, IL US
Posted ago
Bradford Allen

To provide the highest possible level of customer service to tenants and help ensure the long-term occupancy in all managed properties. Assist in achieving the highest level of professional operations and aesthetic appearance for all areas/departments at the commercial property.

Responsibilities

Essential Duties and Responsibilities:

  • Promptly research, resolve or develop and coordinate action plans to address issues identified in internal and external customer contacts including but not limited to tenants, vendors, etc
  • Monitor and coordinate the accounts receivable and accounts payable processes to meet established goals for accuracy and timeliness
  • Ensure timely collection of Base Rent, Escalation Income, and other income
  • Accurately review and code all invoices through the Avid Payables System
  • Actively participate in the accurate, complete, and timely preparation of the monthly reports; may include thoroughly researching and writing clear and complete variance explanations, e.g., preparing explanations of aged receivables and collections efforts
  • Participate in the preparation of the annual budget and accurately and thoroughly complete assigned deliverables under the direction of the Property Manager
  • Effectively coordinate assigned vendor relationships, e g. janitorial, landscaping, including regular contact to promptly identify and resolve issues, managing service levels to meet contract specifications, and participating in and documenting walk-throughs
  • Accurately and timely maintain the Alliant COI portal
  • Complete and/or participate in formal and informal property inspections and compliance audits
  • As directed by Property Manager, distribute accurate and complete security and life safety plans to all tenants and ensure training and fire drills are conducted according to prevailing code
  • May participate in business group project teams or taskforces
  • Accurately and timely complete other tasks/duties as assigned by the Property Manager

Qualifications

Essential Skills and Qualifications:

  • General knowledge of budget preparation, financial statement analysis, building account management, Accounts Payable, and Accounts Receivable
  • General knowledge of customer service principles and practices
  • Strong oral and written communication skills
  • Ability to effectively address and resolve sensitive tenant and vendor issues
  • Demonstrated ability to identify and raise issues and propose solutions
  • Proven initiative in analyzing property management issues and developing and presenting recommendations
  • Demonstrated ability to manage multiple tasks and priorities to conclusion
  • Ability to respond to changing and sometimes ambiguous situations
  • Demonstrated ability to display sound and accurate judgment
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to choose among alternatives when completing work

 
Certificates, Licenses, Registrations:

  • Notary services license may be required in some locations
  • Real Estate License is required. Will work with employees to obtain

Physical Demands:

  • The physical demands described here are representative of those that must be met by the employee to successfully perform the essential function of the job
  • In some locations, may need to detect auditory and/or visual emergency alarms

Working Environment:

  • Work environment characteristics are representative of those an employee encounters in performing the essential functions of the job
  • The employee works primarily in an office environment

Preferred Education:

  • Bachelor’s Degree and state real estate license

Preferred Experience:

  • 3+ years of property administrator experience

About Bradford Allen

Bradford Allen is a Chicago-based, national commercial real estate company that provides a full array of brokerage services and expertise to entrepreneurial and corporate business entities, as well as not-for-profit organizations. The firm provides real estate strategy, advice, marketing, and transaction execution for occupiers, investors, and owners of real estate. Services include Tenant Representation, Landlord Representation, Property Management, Commercial Real Estate Finance, Corporate Services, and Investment Sales. 

Bradford Allen professionals create flexible solutions for our clients through their experience, commitment to solving the most difficult problems, persistence, loyalty, hard work, and a singular focus on client objectives.

 

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