Product Manager Job Analyst
Rex Glass
Pittsburgh, PA US
Posted ago
Rex Glass

We are looking for an articulate, dependable, and problem solving professional who has the ability to lead, demonstrate empathy, and has meticulous attention to detail. This position is essential to providing excellent customer service through scheduling and managing projects from the measurement to the installation stage.

This is a team oriented position, and while some tasks are done independently, much of the work requires collaboration and cooperation. This position is responsible for ensuring that all projects are started and completed within stated lead times and to a high commitment to quality. Along with team members in similar roles the person in this position will assist in the management of 7+ install teams and fabricators.

All candidates should be articulate, have a strong memory, and be able to juggle a great deal of information at one time. There will be a significant amount of "on the job" training but candidates should also possess metacognitive skills, have a knack for problem solving, and demonstrate spatial reasoning concepts. Previous project management experience or experience in the construction industry is a plus.

Responsibilities

  • Act as project manager throughout the entire production process
  • Manage large customer accounts and provide outstanding customer service
  • Accurately relay potential issues to the sales team in order to provide the best products and solutions for every customer
  • Schedule teams of craftsmen, to measure and install customer shower enclosures
  • Problem solve and spring to action
  • Learn the details of jobs and assist customers at a moment's notice


Qualifications

  • Bachelors' Degree preferred
  • Construction Field experience a plus
  • Excellent communication and interpersonal skills
  • Customer Service experience is preferred
  • Computer/Database/CRM experience
  • Excellent organizational skills
  • Aptitude and desire to learn


Compensation
$48,000
About Rex Glass

At Rex Glass, we specialize in custom residential and commercial glass and mirror products. Exceptional service, along with getting it right for both the customer and our employees are core values that we've been demonstrating since 1958. The working environment is fast-paced, team-oriented, and customer-focused while providing a rewarding workplace that recognizes and strives for excellence.

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