Pre-Certification Secretary / Part Time
Pinehurst Surgical
Pinehurst, NC
Posted ago
Pinehurst Surgical

Communicates with insurance companies, employees, and patients to accurately obtain prior authorizations for imaging procedures.

  • Part Time 20-30 hours per week
  • Monday-Friday 1pm to 5pm (not negotiable)
  • Eligible for bonuses and 401k matching


  • Correct Registration, Referrals, Ins Contracts, I Health
  • Schedule patients efficiently and accurately maintaining high standards of professionalism and courtesy throughout the entire process.
  • Prep patient for visit, ie directions, prep requited, being courteous in all patient communication
  • Eligibility, pre-certification, correct Insurance on file
  • Post charges in 5 days or less
  • Document referral sent outside PSC for quality and process improvement
  • Promptly answer telephones
  • Return calls same business day, utilize IM or TW to task clinical staff with relevant questions
  • Schedule appointments/surgeries based upon department policy regarding urgency
  • Schedule new patients/referrals timely and appropriately. Send out no show letters to patients and referring physicians.
  • Appropriately schedules time off/no unscheduled absences.
  • Maintain/update electronic orders
  • Maintain clean and organized work area free of unnecessary clutter.
  • Maintain/carry out orders from providers
  • Schedules patients appropriately and timely following physicians orders.
  • Being accurate and timely in maintaining physician personal and clinic schedules. 
  • Notify appropriate staff when items/results are overdue or not received timely.

  • Some medical experience required.
Varies Depending on Experience
About Pinehurst Surgical
Pinehurst Surgical is a state-of-the-art facility located in Pinehurst, North Carolina with locations in Rockingham, Sanford, Raeford, Laurinburg, Troy and more!

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