Phone Agent
Nelson Elder Care Law
Woodstock, GA US
Posted ago
Nelson Elder Care Law

Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional telephone receptionist. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!

Responsibilities

  • Answers incoming calls
  • Direct incoming calls as appropriate
  • Screen calls when appropriate
  • Schedule Initial Consultations
  • Complete 10 point checklist for all inbound calls
  • Respond to all inquiries that come from website, Podium and Facebook
  • All client and potential new client information is updated in CRM
  • Update tasks daily
  • Other tasks as assigned

Qualifications

  • At least one year of receptionist or administrative assistant, experience, or similar preferred
  • Proficient computer skills and knowledge of Microsoft Office
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Call Center experience required

Compensation
$14 hourly
About Nelson Elder Care Law

We are an award-winning law firm and one of the fastest-growing law firms.


What Do We Offer You?

  • Health
  • Dental
  • Vision
  • Life
  • 401k
  • Disability Insurance
  • Paid holidays 

APPLY NOW
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