Personal Injury Intake Specialist
Atlanta Personal Injury Law Group - Gore
Roswell, GA US
Posted ago
Atlanta Personal Injury Law Group - Gore
Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application today!
Responsibilities

  • Taking all Potential New Client (PNC) calls as soon as possible
  • Getting all important data at first contact with PNCs
  • Contacting the Attorneys about whether we can accept a PNC’s case or not in a timely manner
  • Scheduling and dispatching Investigator as needed
  • Following up with PNCs to help them sign up for our services
  • Retrieve police reports and scene/injury photos
  • Send all appropriate documentation needed for New Client onboarding

Qualifications
  • CRM and case management software experience a plus
  • Previous legal experience a plus
  • Excellent and empathetic verbal and written communication skills required
  • Strong computer and data entry skills
  • Sales or customer service experience highly valued

  • Available to be on call and work on weekends, evenings, and holidays on a rotating basis

Compensation
$40,000 - $50,000 yearly
About Atlanta Personal Injury Law Group - Gore

We are a personal injury firm in North Atlanta Metro that is committed to helping people and their families navigate the insurance process after they have been seriously injured.


Our Firm's Guiding Principles:

Be Accountable

Be Proactive

Be Efficient

Be Compassionate

Be Optimistic

Be Customer Service-Oriented

Be Detail-Oriented


We believe that life is not what happens to you, but what you do about it. We believe you should always make informed decisions with eyes wide open. We believe in always moving forward and creating momentum. We believe in being as efficient as possible. We believe doing the right thing for our clients is always the answer. We believe helping someone in a time of crisis requires compassion. We believe planning and preparation is the key to success. We believe personal injury law is the best area of law.

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